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It’s easy to remove a user from your plan. Once removed, this user will no longer have access to your plan. On your end, your payments for this plan will continue — you can therefore continue to use it. How to remove a user from your Fizz plan: Go to My Plans in your Fizz account. Scroll and select the plan you wish to manage. Click Manage and choose User’s permissions. Scroll to the bottom and click on Remove this user. Read more: How do I add a user to a plan? How do I manage permissions for a user on my plan?

If you are waiting to use your plan because you transferred your number to Fizz, there may be delays if we experience errors with transferring your number. If this happens, we will send you a text explaining the reason for the delay and telling you what you need to do (if anything) to fix the situation. Learn how to fix errors with transferring your number. Read more : What if I’m unable to transfer my phone number?

Skip to the next section to learn how to choose the last 4 digits of your number. To change your phone number to a random new number: During the activation process, you’ll be presented with three options: Transfer a number to Fizz Get a new number Find a number Select the middle option: Get a new number. Choose a number from the list. (Click Generate a new list of options to refresh this list. Note that you can only refresh this list 5 times. When you refresh this list, you will not be able to go back to the previous list of numbers.) Click Confirm. Read more : How to test my Fizz line? I just activated my plan. How long before I can use my phone?

With Fizz, you create your own plan based on what you need. Our Plan Wizard allows you to adjust the amount of data, minutes, texts and coverage based on what you will need during your one-month payment cycle. When you make adjustments, you’ll see the price for your monthly plan in the field below. Go to How do I create my mobile plan? You can change your plan details any time. Go to How do I change my mobile plan? Read more : I just activated my plan. How long before I can use my phone?

To manage your Fizz account. In fact, our website has been designed to allow you to manage your account online, even from your phone. So no need for an app: our site adapts itself based on the device used and allows you to access all the features of your account. Tip: Add fizz.ca as a shortcut on your phone screen. You'll have all the advantages of an app, without having to download anything. Here's how to add fizz.ca as a shortcut on your phone screen: With an Android phone: Using the Google Chrome browser, go to fizz.ca Log in to your account. Click on the square with the three dots (depending on the device, it’ll be at the bottom of the screen, or in the upper right corner of the browser). Select "Pin on home screen". With a Apple phone: Using the Safari browser, go to fizz.ca Log in to your account. Click on the Share icon (the square with an arrow pointing up). Scroll down the menu that appears. Click on the button “On the Home screen”. Curious to learn more about managing your Fizz account? Take our guided tour right here: How do I manage my Fizz account? To manage your Fizz Wi-Fi network. If you want to change your Home Internet plan, you must do so via your Fizz account. The Fizz Wi-Fi app is only to manage your Wi-Fi network if you’re a Fizz Internet member. The Fizz Wi-Fi app gives you direct access to the important details of your network. It also offers you great features: Change the name and password: change how your Wi-Fi network is named, and its password. Manage connected devices: see all devices connected to your network. Then, you can block or pause access to each one. Schedules: schedule automatic Wi-Fi

Adding a plan to your existing account Yes, Fizz allows you to add and manage multiple plans on your account. This is ideal if you want to pay for multiple plans for friends or family, or if you need two separate plans for yourself. How to add a plan to your account: Go to Overview in your Fizz account. Click on Add a plan. On the next screen, click on Order a new SIM card (if you don’t already have one). Order and pay for a SIM card. When your SIM card arrives, Go to Activate my SIM Card. Enter the activation code on your SIM card in the field provided. Follow the process for creating a plan Please note that each plan will have a separate invoice. Learn how to create a plan Read more : How do I add a user to a plan? How do I manage permissions for a user on my plan? How do I remove a user from my plan?

Login to your account any time to see how much data, minutes and text messages you have used during the current payment cycle for any plans that are on your account. View your current data usage and remaining data in your plan : Go to My Plans in your Fizz account. Scroll to see a usage summary for each Plan associated with your Account. Click on ' Usage' to see more informations To consult your complete usage history included in your monthly plan (Data, Calls, Text): Go to My Plans in your Fizz account. Into 'Manage Plan' menu Click on ' Data usage report' You can view your usage of minutes, texts and data. To consult your usage history over your monthly plan (all Pay As You Go usage): I want to know when my usage will switch to Pay As You Go. How do I know when my plan is running out? Where can I see a list of my Wallet transactions?