How do I subscribe to Fizz?

Before we tackle the how, let’s talk about the why.

Fizz is a new kind of mobile company.

You create your plan, your way — with all the bells and whistles you need to stay in touch with your favourite people.

Change your plan any time, to suit your littlest whim. You’re in full control of your plan, which is customizable to what you really need — and without all the fuss!

And when it comes to data, we’re the fairest. You never pay for data you don’t use* — we just roll your data over to the next month. Feeling generous this month? Gift your data to anyone who has an active Fizz account.

* Data rollovers are valid for the two following payment cycles.


How do I create a Fizz account?

How to start using Fizz in just a few easy steps : 

  1. Decide whether you wish to buy a phone on or use your own.*  
    *To use your own phone on the Fizz network, check its compatibility, and make sure it's Unlocked.
  2. Go to our subscription page and create your plan.
  3. Order your SIM card. (if you’re buying a phone on, you can order one at the same time).*
    * When will my Fizz package be delivered?
  4. Once you have your SIM card and phone, Log into your account to activate your SIM card.
  5. Confirm your plan.
  6. Choose your phone number or transfer an active number from your current provider.
  7. Insert your SIM card in your phone.
  8. Go outside and play while we activate your account.


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