Why do I need a SIM card?
Your SIM card is what identifies you and connects your phone (whether you buy one on fizz.ca or bring your own) to the mighty fine Fizz mobile network. A VoLTE compatible SIM card is therefore required. This SIM card shows a red lightning bolt icon.
A Fizz VoLTE SIM card:
- has no expiry date or limited lifetime;
- can be activated at any time;
- can be reused if the initial plan with which it was associated has been cancelled.
The eSIM technology from Apple unfortunately does not work with Fizz. Only a Fizz SIM card will allow you to activate a Fizz mobile plan.
-
If you’re buying a phone on fizz.ca.
You’ll be able to add a VoLTE SIM card to your order, and it’ll be delivered by mail along with your phone.
-
If you’re planning on using your own phone.
Make sure it’s unlocked and compatible with the Fizz network.
Once that’s checked, buy and insert a Fizz VoLTE SIM card in your phone.