Why do I need a SIM card?
Good to know: if your phone is compatible with eSIMS, our eSIM is free, and you can order, install and activate it all in one shot.
See the steps for an eSIM here.
If your phone is not compatible with eSIMs or if you prefer having a physical SIM card, it’s all good as well.
Your SIM card is what identifies you and connects your phone (whether you buy one on fizz.ca or bring your own) to the mighty fine Fizz mobile network. A VoLTE compatible SIM card is therefore required. This SIM card shows a red lightning bolt icon.
A Fizz VoLTE SIM card:
- has no expiry date or limited lifetime;
- can be activated at any time;
- can be reused if the initial plan with which it was associated has been cancelled.
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If you’re buying a phone on fizz.ca.
You’ll be able to add a VoLTE SIM card to your order, and it’ll be delivered by mail along with your phone.
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If you’re planning on using your own phone.
Make sure it’s unlocked and compatible with the Fizz network.
Once that’s checked, buy and insert a Fizz VoLTE SIM card in your phone.