Why do I need a SIM card?

Your SIM card is what identifies you and connects your phone (whether you buy one on fizz.ca or bring your own) to the mighty fine Fizz mobile network.

A Fizz SIM card:

  • has no expiry date or limited lifetime;
  • can be activated at any time;
  • can be reused if the initial plan with which it was associated has been cancelled.


The eSIM technology from Apple unfortunately does not work with Fizz. Only a Fizz SIM card will allow you to activate a Fizz mobile plan.

  1. If you’re buying a phone on fizz.ca.

    You’ll be able to add a SIM card to your order, and it’ll be delivered by mail along with your phone.  

    See the phones 


  1. If you’re planning on using your own phone.

    Make sure it’s unlocked and compatible with the Fizz network.   
    Check if my phone is compatible 
    Learn how to unlock my phone 

    Once that’s checked, buy and insert a Fizz SIM card in your phone. 
    Learn how to get a SIM card