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Prepaid Phone Plans Flexible, no-obligation prepaid plans. Get the best of both worlds with our prepaid plans: the freedom to customize your plan without committing to a contract. Are you sure? Without texts in your plan, you won’t be able to send text messages. You will, however, continue to receive them (incoming texts are always free). Cancel Confirm Are you sure? Without any minutes in your plan, you won't be able to make or even receive calls unless you add funds to your Fizz wallet or buy an Add-on. Cancel Confirm Choose from our selection of countries for $5/month Calls to the selected country must be made from your coverage area. If you can’t find a specific country in this list, choose an Add-on instead, available via the Manage my plan menu. Country Cancel Confirm Stay in control of your cell phone plan expenses. No contract Customize your prepaid plan
Fizz.ca
How it works - (en)
Order your SIM card or eSIM to switch to Fizz. Become a member today. Bring your own phone to Fizz, or buy one with us. Then, with a Fizz SIM, a credit card and an Internet connection, you’ll have all you need to enjoy exceptional mobile services XX. 1 Order your SIM. The SIM is key. A SIM is what identifies you and connects your phone to the Fizz mobile network. On top of being free, our eSIM can be ordered and activated the same day. If your phone doesn’t support eSIMs, order a physical SIM card online or swing by a partner store to pick one up. Order my SIM Find a partner store 2 Activate your SIM and confirm your plan. You'll be guided through each step. Only a few minutes are required to activate your SIM, and there is no activation fee. Customize your plan. When you
Fizz.ca
LP-Coop UQAM (en)
Our SIM cards are now available at Coop UQAM. Simple and fast. All you need is your Fizz SIM card. 1 Swing by a Coop shop to get yours for only $10 ( $8 for members). 2 Activate your SIM card online, and create the mobile plan of your dreams. 3 Pop your SIM card in your phone, and enjoy your Fizz experience. Locate a Coop near you. Why a Fizz SIM card? Think of it as your very own Fizz membership card. Once activated in your phone, it’s what identifies you and keeps your phone connected to the Fizz mobile network. How a SIM card works
Fizz.ca
LP-CoucheTard (en)
Fizz SIM cards are available at Couche-Tard. Find a Couche-Tard Simple and fast. All you need is your Fizz SIM card. 1 Swing by the cash to get yours. 2 Activate your SIM card online, and create the mobile plan of your dreams. 3 Pop your SIM card in your phone, and enjoy your Fizz experience. Click the icon to sort by partner stores. Activate my SIM card Why a Fizz SIM card? Think of it as your very own Fizz membership card. Once activated in your phone, it’s what identifies you and keeps your phone connected to the Fizz mobile network. How a SIM card works
Fizz.ca
LP-Métro - New (en)
Montreal Métro Our SIM cards are available in the Montreal Métro. Find a station Click the icon to sort by partner stores. Activate my SIM card Activating your SIM card is quick and easy. 1 Sign in, or create your account. 2 Customize and confirm your mobile plan. 3 Set up your phone number. 4 Set up your payment method and confirm everything. Activate my SIM card Questions? We have answers. Can I activate my SIM card in a store? No. The activation of your SIM card is done online at Fizz.ca/activation. Follow the steps and you’ll be set in no time. Can I use any mobile phone with Fizz? Your phone must be compatible with Fizz, as well as VoLTE certified on the Fizz network. Check your phone here. What’s this I hear about $25 referral bonuses? Activate your first Fizz plan using a referral code and you’ll get
Fizz.ca
LP-CoucheTard - New (en)
Couche-Tard For a limited time, our SIM cards are $10 *. Find a Couche-Tard Click the icon to sort by partner stores. Activate my SIM card Activating your SIM card is quick and easy. 1 Sign in, or create your account. 2 Customize and confirm your mobile plan. 3 Set up your phone number. 4 Set up your payment method and confirm everything. Activate my SIM card Questions? We have answers. Can I activate my SIM card in a store? No. The activation of your SIM card is done online at Fizz.ca/activation. Follow the steps and you’ll be set in no time. Can I use any mobile phone with Fizz? Your phone must be compatible with Fizz, as well as VoLTE certified on the Fizz network. Check your phone here. What’s this I hear about $25 referral bonuses? Activate your first Fizz plan using a referral code and you’ll get
Fizz.ca
LP-MobileExpert - New (en)
Mobile Expert Our SIM cards are available at Mobile Expert. Find a Mobile Expert Click the icon to sort by partner stores. Activate my SIM card Activating your SIM card is quick and easy. 1 Sign in, or create your account. 2 Customize and confirm your mobile plan. 3 Set up your phone number. 4 Set up your payment method and confirm everything. Activate my SIM card Questions? We have answers. Can I activate my SIM card in a store? No. The activation of your SIM card is done online at Fizz.ca/activation. Follow the steps and you’ll be set in no time. Can I use any mobile phone with Fizz? Your phone must be compatible with Fizz, as well as VoLTE certified on the Fizz network. Check your phone here. What’s this I hear about $25 referral bonuses? Activate your first Fizz plan using a referral code and you’ll get
FAQ
Install and activate an eSIM
The eSIM is only offered for the activation of a new mobile plan. The following features will be offered shortly (but are not for now): Changing a physical SIM associated with an existing Fizz mobile plan for an eSIM. Changing the eSIM associated with an existing Fizz mobile plan for another eSIM. Transfer an eSIM from one phone to another. A SIM is what identifies you and connects your phone (whether you buy one on fizz.ca or bring your own) to the Fizz mobile network. An eSIM is basically a virtual SIM card. Important: don’t delete your eSIM. Never delete an active or about to be activated eSIM, including the one from your previous provider if you are transferring your number to Fizz. If you get an error message after your eSIM is installed in your phone: The reason -> your phone is trying to connect to the Fizz network, but the transfer of your number hasn’t started. What you need to do -> go in your account under My plans > Manage my plan > Install my eSIM and click on the button to launch the transfer. Important -> Do NOT delete your eSIM. Why? The QR code that allowed you to install it is one-time use. If you delete your eSIM, you’ll be blocked and so will we. Good to know: To use an eSIM, your phone must be compatible. Check my phone If it isn’t, you can still get a physical SIM card online, or from one of our partner stores. Where to get an eSIM Ordering and activating an eSIM is done at the same time, directly at Fizz.ca. You need a compatible phone and Internet access. If it’s not already done, create your Fizz account and from the Overview page, add a mobile plan. After
FAQ
Why is VoLTE important?
The withdrawal of the 3G network will start July 31, 2025, for Fizz and several of its partners. All calls made with your Fizz mobile plan will then go through the LTE network thanks to VoLTE technology. But to do so, you need to: Use a VoLTE-compatible SIM card or an eSIM (if your phone allows it). Use a phone that is VoLTE-compatible at Fizz. Activate the VoLTE function on your phone. IMPORTANT: If any of these criteria is not met, none of your c alls (including 911 calls) will go through when the 3G network is gone. To learn more about the withdrawal of the 3G network in Canada, visit the Canadian Radio-television and Telecommunications Commission (CRTC) website, and the Canadian Telecommunications Association website. What is VoLTE VoLTE stands for Voice over LTE, which basically means a phone call will use the LTE network. The opportunity to use the LTE network for your calls means: Improved sound quality for your calls. Faster routing of your calls, meaning the delay for the phone to ring at the other end will be shorter. Reduced interruptions when you go from the Fizz network to a partner network. Criteria #1: a VoLTE-compatible SIM card Your SIM connects your phone to the Fizz LTE network. If it’s not VoLTE (voice over LTE) compatible, no calls (including 911 calls) will be possible with the plan associated with this SIM card when the 3G network is gone. A VoLTE-compatible SIM card shows a red lightning bolt icon: If you need to change your SIM card, sign in to your Fizz account > My benefizz > My rewards > My perks. There, you’ll see a perk to get yourself a new VoLTE-compatible SIM card for free. Changing your SIM card for one that is VoLTE-compatible will not
Frequently topics on Community Hub
Modal - Internet - EN
Are you aware of Fizz TV?
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Our most popular packages:
Basic TV
$7/month
This is a great start with 25 general-interest channels.
Basic TV + 5
$7/month
Over 100 channels to choose from, sports channels included.
You will have the option to add TV later.