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Most frequently asked questions
My Wi-Fi network is cutting out. How do I fix it?
Take note of the various sources of attenuation of your Wi-Fi signal The waves in your Wi-Fi network may be attenuated by various obstacles and...
The ABCs of Fizz mobile services.
Good-to-know info about Fizz mobile services. Because no one can know everything about something, we tried to group interesting details about our...
My Wi-Fi network is not available in certain areas of my home. How do I fix it?
Make note of the various sources of attenuation of your Wi-Fi signal The waves in your Wi-Fi network may be attenuated by various obstacles and...
My device cannot connect to Wi-Fi. How do I fix this?
Make sure your Fizz Home Internet plan has been activated To verify that your plan has been activated: > Log into your account and go to My plans...
Subscription area versus coverage area
See our dynamic coverage map What is the difference between my coverage area and subscription area? Your coverage area is where you can use your Fizz...
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