Stolen

Most frequently asked questions

How do I find out if my phone is on the National Stolen Device Blacklist?

The Canadian Wireless Telecommunications Association (CWTA) has created a public site that allows you to search for your phone’s IMEI to find out if...

Frequently topics on Community Hub

My ID was almost stolen - How can I make sure FIZZ won't send a Simm to fraudulent ppl?

I have secure as much as I can all my internet activities but FIZZ account setings are ridiculously open. Only 1 password no 2FA option and no option ...

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My phone has been stolen, can't seem to lock it

My phone was stolen on saturday, I have been trying to lock it since however fizz does not seem to let me lock the phone. I will click on the block bu...

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Internet Modem got stollen. How to get another modem ?

Hi,my internet modem was stolen. How to request another modem ?Is there a way for Fizz to locate the thief by locating the modem in use ?appreciate yo...

2

Phone stolen

Hi My phone got stolen last night I blocked it but I’m wondering if I can keep the same number even if i but à new sim card ?

2

What do I have to do to blacklist a stolen phone?

Someone stole my phone yesterday night and I want to blacklist it ASAP.

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