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Preloved phones. A break for our planet, and your wallet. Our inventory of used phones includes a variety of brands and is constantly being renewed. XX Shop for my phone Not all phones earn the Preloved status. The inspection of our Preloved phones is dictated by a rigorous process. - A phone is automatically rejected if it: suffered water damage; was stolen; presents a defect such as a crack, a dent, a scratch on camera lenses or a display defect (missing pixels, white spots, burn ins). - The keys, the sound, the vibration and the battery are tested. - The phone’s functions such as connection to the network, the number of recharging cycles of the battery, etc. are tested with a software for an in-depth validation. - The phone is restored to its factory settings and any personal data from the previous owner is carefully deleted. After being cleaned, the

Why choose Fizz Switch to Fizz The benefizz are just too good to pass up, whether you're considering our mobile services, our Home Internet – or both. Always pay a fair price. At Fizz, we do things differently. Expect fair prices every day, for everyone. Discover our philosophy You’ll be spoiled with My Rewards. The moment you become a member, your My Rewards points start to grow with every dollar you spend and many of the actions you take. XX Discover My Rewards Inviting friends leads to great savings. Every time you invite a friend to join Fizz, you both earn a $25 referral bonus, applied as a reduction on your upcoming Fizz payments. The more friends you invite, the more you can save. XX How to invite a friend You’re allowed to change your mind. We’re flexible because life can be unpredictable. Change your plan, Internet or mobile, anytime

Activate your new SIM card now, it's easy! 1 Create or sign-in into your account 2 Select or confirm your plan 3 Choose or transfer your phone number 4 Pop-in and you’re done Mobile plans Activate my SIM 1 Choose your phone. Whether you opt for a new phone, or one of our Preloved phones, with Fizz you get your money’s worth. Shop for my phone 2 Keep or create your best mobile plan. Whether you create a new plan or choose to use the one you already have, know that with Fizz there are no restrictions as to which plan you associate to your phone. Big or small, any mobile plan will do the trick. Create my plan 3 Pay for your phone. You know us, we like to keep things fair and simple. So when you pay for your phone, you pay for your phone. Regardless if you

SIM card activation Activating your SIM card is quick and easy. Activate my SIM card 1 Sign in, or create your account. 2 Customize and confirm your mobile plan. 3 Set up your phone number. 4 Set up your payment method and confirm everything. Activate my SIM card What to expect when you activate your SIM card: 1 Sign in, or sign up to create your account. Activating your SIM card means associating it with a mobile plan in your account, thus the need to sign in. Your Fizz account is your hub for everything, like manage your plan, set up your rewards and activate your SIM card 😊. If you’re new to Fizz, all you need to create your account and activate your SIM card is an email address, a valid payment method and just a few minutes of your time. 2 Customize and confirm your mobile plan. After

Are you sure? Without texts in your plan, you won’t be able to send text messages. You will, however, continue to receive them (incoming texts are always free). Cancel Confirm Are you sure? Without any minutes in your plan, you won't be able to make or even receive calls unless you add funds to your Fizz wallet or buy an Add-on. Cancel Confirm Choose from our selection of countries for $5/month Calls to the selected country must be made from your coverage area. If you can’t find a specific country in this list, choose an Add-on instead, available via the Manage my plan menu. Country Cancel Confirm Bring your own phone plans Your phone. Our plans. A winning combination. No plan is off limits when you bring your own phone. 1 And without any long-term contract, you can change your plan any time. XX Bring your own phone. Create your

Fizz's social media survey contest rules From February 23rd to March 23rd 2023. Contest Fizz Social Media Survey ENTRY RULES The contest Fizz Social Media Survey (hereinafter referred to as the “ Contest”) is sponsored by Vidéotron Ltée, carrying on business as Fizz (hereinafter jointly referred to as the “ Sponsor”). The Contest begins on February 23, 2023 at 12:00 pm, and ends on March 23, 2023 at 11:59 pm (EST) (hereinafter referred to as the “ Contest Duration”). All times indicated are Eastern Standard Time (EST) ELIGIBILITY The Contest is open to Québec residents aged 18 or over, excluding employees, agents and/or representatives of the Sponsor, its affiliates, its promotional and/or advertising agencies, partners and other service providers associated with the Contest as well as any person residing with, or who is a member of the immediate family of, such an employee, agent and/or representative. For the purpose hereof