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Fizz's social media survey contest rules From February 23rd to March 23rd 2023. Contest Fizz Social Media Survey ENTRY RULES The contest Fizz Social Media Survey (hereinafter referred to as the “ Contest”) is sponsored by Vidéotron Ltée, carrying on business as Fizz (hereinafter jointly referred to as the “ Sponsor”). The Contest begins on February 23, 2023 at 12:00 pm, and ends on March 23, 2023 at 11:59 pm (EST) (hereinafter referred to as the “ Contest Duration”). All times indicated are Eastern Standard Time (EST) ELIGIBILITY The Contest is open to Québec residents aged 18 or over, excluding employees, agents and/or representatives of the Sponsor, its affiliates, its promotional and/or advertising agencies, partners and other service providers associated with the Contest as well as any person residing with, or who is a member of the immediate family of, such an employee, agent and/or representative. For the purpose hereof
Fizz.ca
Bring your own phone
Are you sure? Without texts in your plan, you won’t be able to send text messages. You will, however, continue to receive them (incoming texts are always free). Cancel Confirm Are you sure? Without any minutes in your plan, you won't be able to make or even receive calls unless you add funds to your Fizz wallet or buy an Add-on. Cancel Confirm Choose from our selection of countries for $2/month Calls to the selected country must be made from your coverage area. If you can’t find a specific country in this list, choose an Add-on instead, available via the Manage my plan menu. Country Cancel Confirm Bring your own phone plans Your phone. Our plans. A winning combination. No plan is off limits when you bring your own phone. 1 And without any long-term contract, you can change your plan any time. XX Bring your own phone. Create your
FAQ
I’m at risk of depleting my monthly plan. What can I do?
Reading your Usage Meter When you log into your account, the first thing you will see is a Usage Meter, which tells you how quickly you are using up the data left in your plan. If the metre is: Green: You’re in great shape and will likely make it through your payment cycle without needing an Add-On, plan change or Pay as you Go. Yellow: You’re going through data or minutes more quickly than expected. Use data or minutes more carefully until the end of your cycle or you may run out. Red: You’re in danger of running out of data or minutes before your payment cycle ends. To make sure you don’t run out, you may want to change your plan, buy an Add-On or add money to your Wallet to Pay as You Go. Gray: Your plan is paused. Plans can be paused for several reasons: You ran out of data or minutes: Buy an Add-On or Add funds to your Wallet You are behind on a payment: Pay any outstanding balances on your account You paused the plan yourself (lost or stolen): Reopen your plan Your account been impacted by fraudulent activity: Contact the Fizz fraud team What to do if your plan is running out of data or minutes Buy an Add-On An Add-On is additional usage — it could be data, minutes & text or minutes for international calls — that you can use right away. You may want to buy an Add-On if you’re running low on monthly data, or if you want to add a feature that’s not part of your monthly plan. It will expire at the end of the following payment cycle. Login to your account to buy an Add-On Learn more about Add-Ons Add money to your Wallet When yourplan
Fizz.ca
Why change for Fizz - (en)
Why choose Fizz Switch to Fizz The benefizz are just too good to pass up, whether you're considering our mobile services, our Home Internet – or both. Always pay a fair price. At Fizz, we do things differently. Expect fair prices every day, for everyone. Discover our philosophy You’ll be spoiled with My Rewards. The moment you become a member, your My Rewards points start to grow with every dollar you spend and many of the actions you take. XX Discover My Rewards Inviting friends leads to great savings. Every time you invite a friend to join Fizz, you both earn a $25 referral bonus, applied as a reduction on your upcoming Fizz payments. The more friends you invite, the more you can save. XX How to invite a friend You’re allowed to change your mind. We’re flexible because life can be unpredictable. Change your plan, Internet or mobile, anytime
FAQ
I would like to add or relocate an outlet. How do I do this?
Sometimes your cable outlet isn’t placed exactly where you want it. Or maybe your outlet is no longer functioning. Not to worry, you simply need to plan an appointment with a technician. Not subscribed to Fizz Home Internet service yet? Subscribe to one of our Home Internet plans and go for the VIP installation. The technician will then install, relocated or repair your outlet during the installation appointment. How to subscribe to Fizz Home Internet Already enjoying one of our Home Internet plans? Contact us by chat. We can schedule a service call for you. A $60 fee will apply. How a service call works Important: A person over 18 years old must be present during any technician appointment.
Fizz.ca
SIM activate - en
Activate your new SIM card now, it's easy! 1 Create or sign-in into your account 2 Select or confirm your plan 3 Choose or transfer your phone number 4 Pop-in and you’re done Mobile plans Activate my SIM 1 Choose your phone. Whether you opt for a new phone, or one of our Preloved phones, with Fizz you get your money’s worth. Shop for my phone 2 Keep or create your best mobile plan. Whether you create a new plan or choose to use the one you already have, know that with Fizz there are no restrictions as to which plan you associate to your phone. Big or small, any mobile plan will do the trick. Create my plan 3 Pay for your phone. You know us, we like to keep things fair and simple. So when you pay for your phone, you pay for your phone. Regardless if you
Fizz.ca
/activate
SIM card activation Activating your SIM card is quick and easy. Activate my SIM card 1 Sign in, or create your account. 2 Customize and confirm your mobile plan. 3 Set up your phone number. 4 Set up your payment method and confirm everything. Activate my SIM card What to expect when you activate your SIM card: 1 Sign in, or sign up to create your account. Activating your SIM card means associating it with a mobile plan in your account, thus the need to sign in. Your Fizz account is your hub for everything, like manage your plan, set up your rewards and activate your SIM card 😊. If you’re new to Fizz, all you need to create your account and activate your SIM card is an email address, a valid payment method and just a few minutes of your time. 2 Customize and confirm your mobile plan. After
FAQ
What is an Add-On and how do I buy one?
You are traveling outside your coverage area? In this case, you probably need a travel add-on. Please see this FAQ : I’m travelling outside my coverage area. What are my options? What is an Add-on? An Add-On is additional data, minutes, text or minutes for international calls that you can add onto your current monthly plan. An Add-on must be used when you are within your coverage area. Thus, the Add-on for international calling minutes will allow you to make a call from your coverage area to the country in question. If you leave on a trip abroad, you will not be able to use these minutes once you arrive at your destination. To add an extra to your mobile plan, use this link: My plans > Manage > The extras > Add-ons Add-Ons are useful if you’re running low on monthly data or minutes, or if you want to add a feature, such as international calling, that’s not part of your current monthly plan. Buy an Add-On when you need more data, minutes, text or minutes for international call coverage than your current monthly plan allows. Add-Ons take effect immediately. How long does it take to activate an Add-On? How long does it last? Add-Ons are active immediately. They’re valid until the end of your next payment cycle. They are not subject to the 108-hour (4.5-day) freeze period. In other words, if there are 10 days left on your current payment cycle, your Add-On will be valid for approximately 40 days. Read more : How do I add funds to my Fizz Wallet? What can I do with my Wallet? What is my Wallet and how do I use it?