What is an Add-On and how do I buy one?
You are traveling outside your coverage area? In this case, you probably need a travel add-on.
Please see this FAQ : I’m travelling outside my coverage area. What are my options?
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What is an Add-on?
An Add-On is additional data, minutes, text or minutes for international calls that you can add onto your current monthly plan. An Add-on must be used when you are within your coverage area. Thus, the Add-on for international calling minutes will allow you to make a call from your coverage area to the country in question. If you leave on a trip abroad, you will not be able to use these minutes once you arrive at your destination.
To add an extra to your mobile plan, use this link: My plans > Manage > The extras > Add-ons
Add-Ons are useful if you’re running low on monthly data or minutes, or if you want to add a feature, such as international calling, that’s not part of your current monthly plan.
Buy an Add-On when you need more data, minutes, text or minutes for international call coverage than your current monthly plan allows. Add-Ons take effect immediately.
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How long does it take to activate an Add-On? How long does it last?
Add-Ons are active immediately. They’re valid until the end of your next payment cycle. They are not subject to the 108-hour (4.5-day) freeze period.
In other words, if there are 10 days left on your current payment cycle, your Add-On will be valid for approximately 40 days.