Results of your search

Good to know: Offers, services and prices are subject to change without notice and may differ by province. In the case of the Fizz Wallet, it is only offered in Quebec. Pay as you go tarifs depends on whether you’ll be using it for usage inside or outside your coverage zone. Inside your coverage zone To use pay as you go for texts, calls or international calls when inside your coverage area: Go to My Plans in your Fizz account. If you have more than one plan, scroll to the plan you wish to modify. Click the Manage button. This will open the Manage interface. Click on Wallet. Remember: Pay As You Go works only if there are funds in your Wallet! If your balance is empty or low, click on Add money to your wallet Outside your coverage zone To use pay as you go for data, calls, text and international calls for roaming outside your coverage zone: Go to My Plans in your Fizz account. If you have more than one plan, scroll to the plan you wish to modify. Click the Manage button. This will open the Manage interface. Click on Travel. Enter the name of the main country you will be travelling to (If you’re visiting more than one country, tell us where you will be spending the most time.) On the next screen, select Pay As You Go. You will see different Pay As You Go rates for your Zone. Click Add Money to My Wallet (if you need to add funds to your Wallet). This will take you into the Pay As You Go interface to add more funds to your Wallet. Read more: I want to know when my usage will switch to Pay As You Go. How do I know when my

Which mobile plan am I allowed? The beauty of buying a phone with Fizz is that there are no restrictions on your Fizz mobile plan : You create the mobile plan you want, whether it’s big or small, to go with the phone you choose. You can change your plan as many times as you like. You are not stuck, and only pay for what you need each month. Did you know you can get a discount on your mobile plan for 24 months? As you shop for a phone, new or Preloved, look for the phones identified with a purple stamp to get a discount for your plan for 24 months. If you have lots of unused data on a given month for instance, that data will roll over to the following month. So you may choose to reduce the amount of data included in your plan (and therefore pay less for that month) to benefit from that rolled over data. New and Preloved phones Fizz offers a wide range of phones, new or refurbished, from smart models to flip phones. A new phone is, well, brand-new, and comes with the manufacturer’s warranty . Look up warranty details. A Preloved phone is not brand-new, but it’s a great alternative if you’re looking for a great phone but don’t want to pay full price. Preloved phones come with a warranty of 6 months. Look up warranty details. There are two (2) categories of Preloved phones: Perfect Almost perfect A Perfect phone was slightly used. You might see some negligible traces of wear if you look closely. An Almost perfect phone was previously used, but is in very good condition. You may see a few marks and in some cases, minor scratches or traces of light wear. Consult the cosmetic criteria

If you are following the process of transferring your current phone number to Fizz, the table below outlines the account number formats used by different providers. Your account number is on your bill or in the client account for your current provider. If you cannot find your account number, or if you are not unsure about which number to use, we advise you to submit your transfer request using the IMEI for the phone you are using with your current provider. To find your IMEI, dial *#06# on your phone’s keyboard. If the number is more than 15 digits long, enter only the first 15 digits. Provider Mobile Landline Format Supporting information Bell 9 digits Never starts with a "0". Do not use the 14-digit account number starting with ZZZ. Rogers 9 digits Telus Mobility Up to 9 digits You can omit the "0"(s) if the number starts with one or more "0"s. However, if you type the “0”(s) it will not be rejected. Telus 10 digits Fido 9 digits ACN 9 digits Aliant 1234567(space)8 Enter only the first 7 digits. Omit the "0"(s) if the number starts with one or more "0"s. Omit the digit after the space. However, if you type the “0”(s) or the number after the space it will not be rejected. Aliant Mobility 1234567-8 Enter only the first 7 digits. Omit the "0"s if the number starts with one or more "0"s. Omit the number after the hyphen. Entering the "0" (s) in front of the number and / or the digit after the hyphen will cause the request to be rejected. Cityfone Telecommunications Inc. 8 digits Omit the "0"(s) if the number starts with one or more "0"s. However, if you enter the "0"(s) or the number following the space it will not be