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Fizz.ca

Accessibility - Cognitive impairment

Back to Accessibility Cognitive impairment Discover the features of our services that make everyday life a little easier for people with cognitive disabilities. Mobile service Internet service TV service Mobile service Contact photo ID Save photos of your contacts to recognize who is calling you. Voice command Control your device with spoken commands. Speed dial Dial a number without having to press the keys one by one. Customizable menus, shortcuts, and displays Configure your device display based on your needs: most used applications, number of icons per screen, weather display, font size, etc. Text-to-speech conversion Convert your text message to voice. Predictive text entry Communicate more effectively by typing the first few letters of a word to give you a choice. Text with 911 Contact 911 emergency services by text message! To use Text with 911, you must register by contacting our Customer Service. They will check whether the service
Fizz.ca

LP Internet - (en)

All our Home Internet plans are unlimited, with no hidden fees. Your biggest dilemma will be which download speed to choose. 1 Subscribe Wi-Fi modem included No shipping and installation fees 2 No overage charges Overflowing with benefizz Join Fizz Bring in the rewards As a member, the longer you stay, the more you earn rewards for lots of little things. 4 Imagine getting dollars off the monthly price of your Home Internet plan. Yup, it pays to stick with Fizz. Invite your friends At Fizz, friendship is always win-win. Each time you invite a friend to join our community, you’ll both earn a $25 referral bonus 3. Satisfied members “ Victor I have Fizz Home Internet. The service is very reliable, I get 67 Mbps down and 11 Mbps up. We have 8 devices connected and so far, no problem. ” “ Dzianis Mine is a 120 Mbps plan
Fizz.ca

Accessibility - Visual impairment

Back to Accessibility Visual impairment Discover the features of our services that make everyday life a little easier for the visually impaired. Mobile service Internet service TV service Mobile service Vibration mode alerts and notifications Know right away when you get a call or a message. Individual ringtones for your contacts Set a custom ringtone for each contact to immediately know who is calling you. Voice command Control your device with spoken commands. Speed dial Dial a number without having to press the keys one by one. Haptic and sound feedback Obtain audible or vibratory confirmation that your command has been registered. Customizable menus, shortcuts, and displays Configure your device display based on your needs: most used applications, number of icons per screen, weather display, font size, etc. Automatic response Can’t answer right now? Press a single key to send a predefined response. Text-to-speech conversion Convert your text message to
Fizz.ca

lp-launch-internet - (en)

Internet comes to Fizz. Time to bring home the fun. With Fizz, say hi to an intelligent Wi-Fi network powered by a high-performance residential internet access. Everything was designed with simplicity in mind: starting with installation, all the way to the management of your network, you’ll be able to do everything yourself. Pick my plan No one likes hidden fees. So we simply don’t have any. Wi-Fi modem included No shipping and installation fees 1 No overage charges
FAQ

Having trouble working from home (VPN or not)?

Make sure your Internet access works properly Without connecting to your VPN, test your access to Internet. Test with other devices as well. Restart your modem. 1. Unplug the power cable on your Wi-Fi modem. 2. Make sure all the lights on the modem are off once you have unplugged it. 3. Wait ten (10) seconds. 4. Plug your modem back into the electrical outlet. Expect up to a three (3) minute delay to allow your devices to reconnect to the Wi-Fi network. Recommendation: It is more effective to restart your Wi-Fi modem by unplugging its power cable instead of pressing its power button. Dedicate a Wi-Fi network to your work station You can dedicate a “guests” network to a portion of the users in your house in order to keep the main network for you: your kids or co-tenants will use a network parallel to yours. With the Fizz Wi-Fi app: 1. My Wi-Fi 2. Guests Wi-Fi network 3. Configure to your liking 4. Activate the Guests network Via the WebGUI: 1. Enter 192.168.0.1 in the address bar of the web browser of any device. 2. Connect using the following credentials: Username: cusadmin Password: xxxxxxxx (the password you chose when you initially set up) 3. Make your way to the following section to make the changes: Wireless → Basic settings → Guests Try connecting using a network cable (Ethernet) If you’re having trouble connecting to your VPN using the Wi-Fi connection, do the test by connecting a network cable (Ethernet) between your computer and your Fizz Wi-Fi modem. You can use any one of the 4 ports at the back of the Wi-Fi modem. Try deactivating the band steering function 1. Deactivate the band steering function. Instructions here. 2. Rename the two frequencies (2.4 and 5.0 GHz) identically. 3
Home Internet Network Wi-Fi Wi-Fi Modem
FAQ

When will my Fizz package be delivered?

The delivery of your package, whether it is a SIM card, a phone or a Wi-Fi modem, is done by a third party. The delivery date indicated on your order summary is for reference only; Fizz cannot guarantee a specific delivery date. Important: The scheduled delivery date cannot be changed. What are the delivery times for a SIM card or a device? Please allow 2 to 5 business days for the delivery of a SIM card or a mobile device. Deliveries are made Monday to Friday between 8:00 a.m. and 5:00 p.m. If the delivery timeframe includes a public holiday, an additional day will be required. For the Wi-Fi modem included with your Internet service, you can choose your own delivery date. It will be scheduled at least two days after the date you place your order. To check the status of your SIM card delivery: You can check whether your order has been properly recorded under My settings > Order history > View Details. Please note that no tracking number is provided. If your order appears in your order history, it will be shipped automatically. If the expected delivery timeframe (2 to 5 business days) has been exceeded, contact us via the chat bubble at the bottom of this page so an agent can review the situation with you. To check the status of your phone or Wi-Fi modem delivery: Log in to your account and go to My settings > Order history > View Details Click on the tracking number to view your delivery details on the courier's website. Good to know: for Planète Courrier, go to "click for more info" and enter the postal code of the delivery address to see the delivery details. An issue with your delivery? Contact the courier directly. If their team can't
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