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Fizz.ca

My Rewards Policy

My Rewards Policy Last update: JUNE 2023 PLEASE READ THESE CONDITIONS OF PARTICIPATION CAREFULLY. BY PARTICIPATING IN THE FIZZ “MY REWARDS” PROGRAM, YOU AGREE TO BE BOUND BY THESE CONDITIONS. IF YOU DO NOT AGREE WITH THESE CONDITIONS OF PARTICIPATION, PLEASE DO NOT PARTICIPATE IN THE FIZZ “MY REWARDS” PROGRAM. NO PURCHASE IS NECESSARY TO PARTICIPATE IN THE PROGRAM BUT YOU MUST HAVE AN ACTIVE FIZZ ACCOUNT. 1. Enrolment and eligibility The “My Rewards” loyalty program (the “Program”) is a rewards program offered by Fizz to its members residing in Canada. Enrolment in the program is limited to individuals with an active Fizz account. Employees, executives, directors, agents and representatives of Fizz and its affiliates are eligible to enrol in the Program, but may be excluded from certain promotions. You must be a legal resident of Canada to be eligible to the Program. 2. Definitions of some Program components Points
FAQ

How do I make sure my mobile service is working properly?

IMPORTANT: If you transferred your number, wait until you receive the confirmation text before proceeding to make sure results are conclusive. Make sure you have the most recent software update on your mobile device Four easy tests to confirm your Fizz line is functioning properly Make and receive a call Doesn't work? Send and receive a text message (SMS) Doesn't work? If your plan contains data, turn off your Wi-Fi option and then: Surf the Web Doesn't work? Send and receive an image/picture by text (MMS) Doesn't work?
First steps with my mobile plan Activate Calls SMS APN First steps
Fizz.ca

LP - In process Mobile - with babywizzard V2 (en)

Are you sure? Without texts in your plan, you won’t be able to send text messages. You will, however, continue to receive them (incoming texts are always free). Cancel Confirm Are you sure? Without any minutes in your plan, you won't be able to make or even receive calls unless you add funds to your Fizz wallet or buy an Add-on. Cancel Confirm Choose from our selection of countries for $2/month Calls to the selected country must be made from your coverage area. If you can’t find a specific country in this list, choose an Add-on instead, available via the Manage my plan menu. Country Cancel Confirm Complete your order and join Fizz. You are steps away from your personalized mobile plan. Order my SIM card Activate my SIM card Psst...! You will first need to log into your Fizz account, or create one if you’re new. It pays to
Fizz.ca

Landing Fizz - Carabins - (en)

Fizz is proud to support the Carabins. Hi! We’re Fizz. Fizz is the mobile and Internet provider that keeps things simple: no credit check, no long-term commitment with any of our plans and 24/7 online support in both English and French. Plus, we’re really nice. Exclusive offer An exclusive offer for the #Fizzsuperfans of the Carabins. Activate your first Fizz plan with the referral code CEPZZ and get 1: $25 Mobile data 10 GB Mobile data 1 month Free Internet Create my mobile plan Choose my Internet plan Did you know? Fizz supports the Carabins by making a financial contribution every time a new member uses this code to subscribe. The wow behind Fizz. Flexible plans. Because there’s no long-term contract, you can change your plan whenever you want, directly in your account. 2 No price hikes. The price of your mobile plan will never go up. If you’re happy
FAQ

How do I access the Internet from my phone?

Make sure you are in an area covered by our service. View network coverage maps If you are outside of Fizz's coverage area, you may still be able to use your mobile data by connecting to our WAN. How to access the extended network If you are outside the Fizz coverage area, your phone is probably in roaming mode.   Options for using data while roaming      Is there data in your plan? Make sure you have mobile data in your plan.   My Plans. If there is no data in your plan, you will not be able to access the Fizz mobile Internet network. You can change your plan to add data. This change will take effect come your next payment cycle. Other options: Buy an Add-on which will allow you to use its data right away. Connect to a Wi-Fi network. Is your data enabled? Your phone has a software switch that allows you to grant or deny access to the Fizz mobile Internet network. By doing so, you allow, or not, your phone to use mobile data.   The procedure for allowing the use of mobile data may vary from one phone to another. Here are two examples: Android: Settings → Mobile Network → Mobile Data iPhone: Settings → Cellular network → Cellular data If you're outside your coverage area: You may need to enable mobile data while roaming as well.  The steps to enable data roaming may vary from phone to phone. Here are two examples: Android: Connection → Mobile Network → Roaming iPhone: Settings → Cellular → Cellular Data Options → Data Roaming Options for using data while roaming Is Wi-Fi disabled? A phone may attempt to connect exclusively with Wi-Fi when Wi-Fi is turned on. Disable Wi-Fi, at least temporarily, to use mobile
Mobile Data Add-on
Fizz.ca

LP - In process Mobile - with babywizzard (en)

Complete your order and join Fizz. You are steps away from your personalized mobile plan. Already a proud owner of a Fizz SIM card? All is left is for you to activate it with the plan you create. Order my SIM card Activate my SIM card Psst...! You will first need to log into your Fizz account, or create one if you’re new. Create your ideal mobile plan. Are you sure? Without texts in your plan, you won’t be able to send text messages. You will, however, continue to receive them (incoming texts are always free). Cancel Confirm Are you sure? Without any minutes in your plan, you won't be able to make or even receive calls unless you add funds to your Fizz wallet or buy an Add-on. Cancel Confirm Choose from our selection of countries for $2/month Calls to the selected country must be made from your coverage
Fizz.ca

welcome-mobile - (en)

This page must be accessed directly from your phone so you can configure it and optimize your Fizz experience. Have a glance Let’s get your phone set up. Configure the network parameters. Install the two configurations received via your notifications so that mobile data and multimedia messaging (MMS) work properly. If a PIN code is required, enter 1234 See how Configure the network parameters. For mobile data and multimedia messaging (MMS) to work properly: - Update to the latest iOS software. - Accept the carrier settings update. See how Personalize your voicemail. A temporary PIN has been sent to you by text. Choose a new PIN, and record your greeting message. Perhaps even with a creative twist? Access my voicemail Do you have the voicemail option in your plan? If so, install the (free) Fizz Visual voicemail app to manage your messages directly from your phone screen. Marvellous, right? Get