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Fizz.ca

LP - Jean Coutu (en)

Jean Coutu | Fizz Sim Card For a limited time, our SIM cards are $10 *. Find a Jean Coutu Click the icon to sort by partner stores. Activate my SIM card Simple and fast. All you need is your Fizz SIM card. 1 Sign in, or create your account. 2 Customize and confirm your mobile plan. 3 Set up your phone number. 4 Set up your payment method and confirm everything. Activate my SIM card Questions? We have answers. Can I activate my SIM card in a store? No. The activation of your SIM card is done online at Fizz.ca/activation. Follow the steps and you’ll be set in no time. Can I use any mobile phone with Fizz? Your phone must be compatible with Fizz, as well as VoLTE certified on the Fizz network. Check your phone here. What’s this I hear about $25 referral bonuses? Activate your first
Fizz.ca

Newcomers : Cell phone plans in Canada

Newcomers | Cell phone plans in Canada Hi! We’re Fizz. We like to be different, fair and simple. Our mobile plans are affordable and our benefizz are game-changing. Everything happens online so you're in control of your plan 24/7. XX Order my SIM card Why Fizz Why choose Fizz? Easy. No credit check. Fizz being a prepaid mobile and Internet services provider, no credit check is required. Just an email address and an accepted payment method, and you’re all set. No long-term contract. A better plan (or price) is available? Grab it by changing your plan directly in your account. XX We’re flexible, so you can get the best value for your money. No unexpected fees. What you see is what you pay. No surprises. That means no overcharges, no accidental roaming and no penalty fees if you leave (but we do hope you’ll like our community). No wasted mobile
FAQ

When will my Fizz package be delivered?

The delivery of your package, whether it is a SIM card, a phone or a Wi-Fi modem, is done by a third party. The delivery date indicated on your order summary is for reference only; Fizz cannot guarantee a specific delivery date. Important: The scheduled delivery date cannot be changed. What are the delivery times for a SIM card or a device? You should plan between 2 to 5 working days for the delivery of a SIM card. Deliveries are made from Monday to Friday between 8:00 am and 5:00 pm. If the delivery time includes a holiday, it will take an extra day for delivery. For a phone or Wi-Fi modem, you will receive an email with a tracking number to follow your package. To check the status of your delivery: Log into your account and go to My settings > Order history > View Details Click on the shipment number to view your delivery details on the courier's website. Good to know: for Planète Courrier, go to "click for more info" and enter the postal code of the delivery address to see the delivery details. An issue with your delivery? Contact the courier directly. If their team can't help you, contact us by chat and we'll see what's the best way to help you. I missed my delivery of a phone or Wi-Fi modem. What should I do? Instructions to follow will be available in your Order History. From your Fizz account, go to My settings > Order History > View Details Click on the shipping number to access the courier instructions. You may need to schedule a new delivery attempt, or need to pick up your package yourself for example. Particulars for the delivery of a phone or a Wi-Fi modem. If you are expecting delivery of
SIM Shipping Emergency First steps with my mobile plan Delays Delay Order Purchasing a phone Phone First steps
FAQ

What do I do if my phone or SIM card is stolen?

To prevent identity theft or any fraudulent use, you must absolutely block your SIM card (access to your plan and phone number) and your phone. To do so, log into your Fizz account. Under My phones you’ll see an option to report your phone as lost/stolen. But before doing that, did you think about using the function to locate your phone? How to find an iPhone phone (iCloud account) How to find an Android phone (Google account) Block your SIM card. Blocking a SIM card allows to block any fraudulent use of your plan, as well as access to your phone number. To do so, log into your Fizz account. Under My phones you’ll see an option to report your phone as lost/stolen and block your phone and/or SIM card. The block is effective immediately. When your SIM card is blocked, your mobile plan remains active. - You will stille be able to access your voicemail from another phone. See how - Best is for you to activate a new SIM card as soon as possible (with another phone if yours is also lost/stolen). - You may also unsubscribe from your mobile plan. This would come into effect at the end of your payment cycle. If you find your SIM card, you can unblock it by going back into your account. Block your phone. Blocking a phone puts it on the National Stolen Device Blacklist. Fizz contributes to maintaining this blacklist in an effort to reduce the number of mobile device thefts. When a device is registered in this registry, its access to the networks of participating wireless service providers is blocked. To block your phone, you’ll need its IMEI. That number is written on the original packaging, as well as in the documentation included at the time of purchase
SIM Emergency Lost Mobile Phone Purchasing a phone
Fizz.ca

Bring your own phone

Are you sure? Without texts in your plan, you won’t be able to send text messages. You will, however, continue to receive them (incoming texts are always free). Cancel Confirm Are you sure? Without any minutes in your plan, you won't be able to make or even receive calls unless you add funds to your Fizz wallet or buy an Add-on. Cancel Confirm Choose from our selection of countries for $5/month Calls to the selected country must be made from your coverage area. If you can’t find a specific country in this list, choose an Add-on instead, available via the Manage my plan menu. Country Cancel Confirm Bring your own phone plans Your phone. Our plans. A winning combination. No plan is off limits when you bring your own phone. 1 And without any long-term contract, you can change your plan any time. XX Bring your own phone. Create your
Fizz.ca

lp-amazon-mobile - (en)

Create your perfect plan It’s your service, and you’re the boss. Take only what you need and make adjustments on the fly. Prefer texting to calling? Build your own custom plan. Everything’s possible with Fizz. Create my plan Activate my SIM card Enjoy our introductory prices. Fizz offers you introductory prices to thank you for your patience as we refine our services and work through the last few occasional glitches. Start from scratch Activate your SIM card Why offer introductory prices? Is Fizz available in your area? With our lightning-quick coast-to-coast network you can wander freely and excellent service will follow. Enter your address below to find out if Fizz is available to you. More benefizz Data Rollover Finally, it’s okay if you’ve got more data than you need: whatever you don’t use this month will be rolled over automatically. 1 You paid for it, so it’s only fair. Learn
FAQ

Some calls when in the U.S. do not work. Why?

If you are travelling to the United States, including Puerto Rico and the U.S. Virgin Islands, the ability to make calls will depend on the network your phone connects to at your location. If only the LTE network is available, the ability to make calls will depend on two things: a VoLTE compatible SIM card and a phone that is certified VoLTE with Fizz. I am on location. How do I know which network I’m on? Check the top of your phone screen. If you see: 3G or HSPA or H+ or E or EDGE There is a network other than the LTE network. You can use your phone to make calls provided, of course, you have Canada + US coverage on your mobile plan, or funds in your Fizz wallet to pay per use. No service The LTE network is the only option where you’re at and your phone is not LTE capable. You will not be able to make calls. LTE Your phone connects to the LTE network but must be VoLTE certified with Fizz to make calls using VoLTE technology. What do I need to check to use VoLTE technology? If you wish to make calls and the LTE network is the only option where you are, VoLTE technology comes into play. You must check: A. Your SIM card. A VoLTE compatible SIM card is required. This SIM card displays a red lightning bolt icon. If that’s not your case, Fizz will give you one for free. How to make the transition to VoLTE B. Your phone. Your phone must be VoLTE certified with Fizz, updated with the latest software update and its VoLTE function activated. If not, you will only have access to your text messages and your mobile data, even if your SIM card is
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