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Roaming

Search in the Roaming section

Most frequently asked questions

The ABCs of Fizz mobile services.

Good-to-know info about Fizz mobile services. Because no one can know everything about something, we tried to group interesting details about our...


Some calls when in the U.S. do not work. Why?

If you are travelling to the United States, including Puerto Rico and the U.S. Virgin Islands, the ability to make calls will depend on the network...


I’m outside my coverage zone and my mobile data isn’t working. Why?

When you are traveling outside your usual coverage area, you will be able to use data, and send/receive texts when you travel outside your coverage...


I’m travelling outside my coverage area. What are my options?

Please note that making and receiving calls outside Canada and the United States is currently unavailable. However, text messaging and data usage...


Frequently topics on Community Hub

Roaming with Fizz

Good news. Despite having disappeared from the website, the pay-as-you-go roaming options still exist. Fizz sends them to you via email once the Fizz ...

8

Roaming

I am planning to travel to India for 2 months.Initially I will take an add on, and eventually will take a local sim. Can we roam for 2 months and keep...

2

Roaming to multiple countries on the same trip...how many add-ons do I need?

I'm very familiar with eSIMs and may well use them on this trip. But…Fizz travel add-ons cover the three countries I'll be visiting on this trip. The ...

6

data and roaming

Hi everyone I have a plan that is Canada/USA texting included. When we travel to the USA do I turn off my roaming or leave it on? I would like to us...

3
1

My phone is roaming

I'm currently not in Canada, and I've already turned off my Fizz SIM card. However, I suddenly received an email saying that my phone is roaming and a...

3

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