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Roaming

Search in the Roaming section

Most frequently asked questions

The ABCs of Fizz mobile services.

Good-to-know info about Fizz mobile services. Because no one can know everything about something, we tried to group interesting details about our...


Some calls when in the U.S. do not work. Why?

If you are travelling to the United States, including Puerto Rico and the U.S. Virgin Islands, the ability to make calls will depend on the network...


I’m outside my coverage zone and my mobile data isn’t working. Why?

When you are outside your usual coverage area and try to use your phone, you must connect to a mobile network that is available in that location and...


I’m travelling outside my coverage area. What are my options?

Making and receiving calls outside Canada and the United States is now available in select countries through our Voice Add-ons. Text messaging and...


Frequently topics on Community Hub

Roaming within Canada

If I have a province only plan, what are my options if roaming within Canada to another province? Are there travel add ons? Can I pay per use and if s...

9

Money in wallet when roaming

If I have money in wallet when roaming, is there any way to prevent it being used on pay-per-use data/minutes? I don't want to turn off my Fizz line s...

5

Visual Voicemail When Roaming

How does voicemail work when I am roaming without a data package? I have an iPhone and set up visual voicemail. If I am roaming and don't have a data ...

7

cannot use data with Canada+USA plan, without turning on roaming on iPhone

cannot use data with Canada+USA plan, without turning on roaming on iPhone While in Canada, I am able to use data without turning on roaming. Now I h...

2

Roaming with Fizz in Greece

Hello all, I'm thinking about switching to Fizz from Public Mobile. And i want to ask if i can roam with fizz in greece? I saw that you can buy "data ...

9

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