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  2. Home internet

Home internet

Search in the Home internet section
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Getting started

Tips for getting your Fizz Home Internet up and running.
Manage

Discover all the ways you can modify your Fizz Home Internet plan.
Emergency help

Find quick solutions to urgent situations.

Most frequently asked questions

I’m moving. How do I change my address for my Home Internet service?

Moving your Home Internet plan is done directly from your account. Submit your request under My plans > Manage plan > Moving my service. Word of the...
My Wi-Fi network is cutting out. How do I fix it?

Take note of the various sources of attenuation of your Wi-Fi signal The waves in your Wi-Fi network may be attenuated by various obstacles and...
Which speed should I choose?

The ideal speed for your Fizz Home Internet service will depend on the number of devices connected to your network, and the amount of data their...
How can I manage the devices allowed on my Wi-Fi network ?

With the Wi-Fi modem and the Fizz Wi-Fi app, you have a dynamic duo that puts you in control of your Wi-Fi network. A quick peek is all you need to...
Should I consider adding Wi-Fi repeaters?

Despite choosing the best possible location in your house for your Fizz Wi-Fi modem, you may still need to make a few adjustments to optimize its...

Frequently topics on Community Hub

cancel home internet

Can I just cancel my home internet service and still use my cell phone?...

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cancel home internet

I'm moving to Toronto at the end of this year and I'm wondering if I cancel my home internet or cell phone packages. do I have any options?...

2
Home internet

My Home internet is off since this morning even if my payment is well done, can i know why?...

3
Home internet cancellation

Can I choose a home internet cancellation date three months ahead ?...

4
Home internet cancellation?

A couple weeks ago, I had cancelled a order of Fizz home internet on my address but I have now went to choose a plan for fizz home internet but it say...

4
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