How can I manage the devices allowed on my Wi-Fi network ?

Create your administrative password
Manage access using the Fizz Wi-Fi app
Manage access using the modem interface
Creating a network for your guests

With the Wi-Fi modem and the Fizz Wi-Fi app, you have a dynamic duo that puts you in control of your Wi-Fi network. A quick peek is all you need to see which devices are connected. From there, you can choose to block or pause access to some (or all) of them.

You can also manage access to your Wi-Fi network by creating a Wi-Fi network for your guests, with its own schedule and password.

The Fizz Wi-Fi app is available for free on: 

 

  1. Create your administrative password

     

    For this step, you'll need your Wi-Fi network password. If you can't remember it, you'll need to recover it. 

    How to recover my Wi-Fi password 

    To become the household’s Chief Wi-Fi Officer, you must first create your administrative password.  

    Before you create your administrative password, manually disconnect all devices connected to the app to prevent them from retaining the administrative access.  

     

    1. Open a web browser. 
    2. Enter 192.168.0.1 in the address bar of the web browser. 
    3. Log in using the following credentials: 
      Username: cusadmin 
      Password: (enter the password you chose for your Wi-Fi network when you initially configured your modem). 
    4. Head into the following section: Administration > Manage  
    5. Enter your Wi-Fi network password to confirm your identity. Then, choose and enter an administrative password that you’ll keep for yourself.  

     

    Once these steps are completed, you’ll have: 

    • A password for your Wi-Fi network. This password hasn’t changed. 
    • An administrative password only you have and can now use with the app to access the configuration options of your network. 

  1. Manage access using the Fizz Wi-Fi app

    Open the app. Sign in using the same credentials as your Fizz account. Under the tab ‘My devices’, you’ll see all the devices connected to your network and you’ll be able to choose which ones you want to block or pause.  

    When you select a specific device, you can create its own connection schedules.  

     

    Important : Some devices have a MAC address privacy feature. This feature can be turned on and off from each device to get around parental control rules.
    To prevent this, don’t share your network password with these users. Instead, create a guest network for them with its own schedule and password. This will allow you to manage their access to Wi-Fi despite the privatization of the MAC address. 

  1. Manage access using the modem interface

    1. Open a web browser. 
    2. Enter 192.168.0.1 in the address bar of the web browser. 
    3. Log in using the username “cusadmin” and your administration password.  
    4. Go under Security --> Device filter 
    5. Select Show 
    6. Identify the MAC address of the device you wish to control and select Manage. 
    7. Select Device managed --> Yes. 
    8. Select Apply. 
    9. In the section right below, select the device to manage. 
    10. Select Device managed --> Yes. 
    11. Select Manage the entire day --> No. 
    12. Create the schedule by choosing the days and times. 
    13. Select Apply. 
    14. Save the changes. 

     

    Important : Some devices connected to your network may bypass this access management. To prevent this, don’t share your network password with these users. Instead, create a guest network for them with its own schedule and password. This will allow you to manage their access to your Wi-Fi network. 

  1. Creating a network for your guests

    With the app, creating a secure and distinct network is easy. 

    1. Log into the Fizz Wi-Fi app using your new administrative password. 
    2. Go under My Wi-Fi. 
    3. Select Guest Wi-Fi network. 
    4. Activate/deactivate the guest Wi-Fi network as you please.  

     

    While you’re there, change its name and password.

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