FAQ
How do I set up my voicemail?
Visual messaging now available at Fizz. Available for IOS and Android phones, Visual Messaging is included for free with the Voicemail option in your plan. You can listen to and manage your messages without having to "call" your voicemail. You own to have data to take advantage of it. The voicemail allows people to leave you a message that you can listen to at any time from: Your mobile phone A residential or commercial analogue phone Voicemail will record messages if your phone is off, the line is busy, or there is no answer after four rings (20 seconds). To use your voicemail, make sure your plan includes minutes or that you have funds in your Wallet to pay-per-use. If you don’t, you will not be able to use it or access it, whether from your mobile phone or another phone. Activate your voicemail Activate your voicemail by making a plan change, and adding the voicemail option (in My Plans > Manage plan > Make changes to this plan > Change plan > Visual voicemail). IMPORTANT - Any change to your plan must be made in accordance with the plan change policy detailed on https://fizz.ca/en/plan-change-policy. This change will come into effect at the beginning of your next payment cycle. Without the Voicemail option added to your plan, the messaging service won’t answer any call. Access your voicemail To access your voicemail, hold the ''1'' key on your phone for a few seconds. For many phones, holding the ''1'' key the speed dial option to reach voicemail. This may vary between different phone models. The speed dial setting "1" to access voicemail (1-514-647-0999) may vary from one phone to another since it depends on each model’s operating system. Additionally, this setting may not be editable in all phones. If you are