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Most frequently asked questions

What’s Visual voicemail, and how does it work?

With Visual voicemail, your messages are literally at your finger tips. You listen and manage your messages by selecting them directly on your phone...

How do I set up and use my voicemail?

Voicemail allows people to leave you a message if your phone is off, the line is busy, or there is no answer after four rings (20 seconds). You can...

Frequently topics on Community Hub

RCS Messaging for iPhone users

Hello - Is there any updates on when IOS customers will get RCS chat services/support? Was really looking forward to this feature, and don't want to l...

3

Both Fizz numbers I have will not receive text message from my other provider account

I have two numbers with Fizz. One number brand new with Fizz and on an iPhone, the other number transferred from another provider on a Samsung A15. I ...

6

Google messages

I think the reason goolge messages creates a 2nd message when receiving texts from an apple phone is bcuz the apple user isn't using rcs or doesn't ha...

1

MMS (group messaging) is broken.

is anyone still having issues with MMS messages?I’m still having issues. Group messaging with text only works most of the time (but not all), but thro...

4

Can't send MMS messages all of a sudden

Fizz claims that their service is not down so I was going to chalk this up to system maintenance. Since they say they are working fine, I need to know...

3

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