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Most frequently asked questions

What’s Visual voicemail, and how does it work?

With Visual voicemail, your messages are literally at your finger tips. You listen and manage your messages by selecting them directly on your phone...


How do I set up and use my voicemail?

Voicemail allows people to leave you a message if your phone is off, the line is busy, or there is no answer after four rings (20 seconds). You can...


How can I access and use my voicemail?

Visual messaging now available at Fizz. Available for iOS and Android phones, Visual Messaging is included for free with the Voicemail option in your...


Frequently topics on Community Hub

I can't make calls or send text messages

Hi there, I just signed up for a Canada + USA Plan, I only used imessage and GPS while in the states for two days, but got home from the states today ...

5

Not receiving SMS messages

New Fizz member here, subscribed 2 days ago. Phone can easily send SMS messages to android devices, but cannot receive anything. Please advise. I plan...

7

Why cannot I add my phone number to my message

Since I’ve been with Fixz, I cannot make my message to be connected with my phone number which would be best for me. Only my email is working to conne...

7
0

error message

Temporarily Unavailable The website that you're trying to reach is having technical difficulties and is currently unavailable. We are awa...

3

How do I send a private message?

@whizz how do I send a private message to you to help edit my username?

2

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