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Most frequently asked questions

What’s Visual voicemail, and how does it work?

With Visual voicemail, your messages are literally at your finger tips. You listen and manage your messages by selecting them directly on your phone...

How do I set up and use my voicemail?

Voicemail allows people to leave you a message if your phone is off, the line is busy, or there is no answer after four rings (20 seconds). You can...

Frequently topics on Community Hub

iMessage no longer working with my Fizz number

Since yesterday, my Fizz phone number is no longer registered as able to send & receive iMessages on my iPhone. If I look in Settings > Apps &g...

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Strange issue with iMessage on iPhone

Starting today, my Fizz phone number is no longer registered as able to send & receive iMessages on my iPhone. If I look in Settings > Apps &g...

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iMessage stopped working with my Fizz number

Since yesterday, my Fizz phone number is no longer registered as able to send & receive iMessages on my iPhone. If I look in Settings > Apps &g...

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Both Fizz numbers I have will not receive text message from my other provider account

I have two numbers with Fizz. One number brand new with Fizz and on an iPhone, the other number transferred from another provider on a Samsung A15. I ...

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