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Most frequently asked questions

What’s Visual voicemail, and how does it work?

With Visual voicemail, your messages are literally at your finger tips. You listen and manage your messages by selecting them directly on your phone...

How do I set up and use my voicemail?

Voicemail allows people to leave you a message if your phone is off, the line is busy, or there is no answer after four rings (20 seconds). You can...

Frequently topics on Community Hub

Some callers getting "Not in Service" message when calling my number

Hi everyone,I'm hoping someone can help or offer insight.Some people — especially businesses or VOIP-based systems — are getting a message that my num...

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Can’t text or receive texts from people who are not using IMessage

Hello, I switched from Fido to Fizz. Everything is working well except the tai cannot text or receive text messages from people who are not using IMes...

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voicemail greeting if somebody calls they can modify their message...

Hello,I am still new to Fizz. So far so good. Yesterday an older friend was calling me and it went to my voicemail. After my Greetings a computerized ...

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iMessage stopped working with my Fizz number

Since yesterday, my Fizz phone number is no longer registered as able to send & receive iMessages on my iPhone. If I look in Settings > Apps &g...

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Can’t send txt messages but i can send iMessages

I’m not able to sens txt messages. But i can send imessages with my iPhone

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