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Most frequently asked questions

What’s Visual voicemail, and how does it work?

With Visual voicemail, your messages are literally at your finger tips. You listen and manage your messages by selecting them directly on your phone...

How do I set up and use my voicemail?

Voicemail allows people to leave you a message if your phone is off, the line is busy, or there is no answer after four rings (20 seconds). You can...

Frequently topics on Community Hub

error message

Temporarily Unavailable The website that you're trying to reach is having technical difficulties and is currently unavailable. We are awa...

3

need port in message sent to old provider

Hi, I want to port my number from virgin mobile to fizz and virgin says they need the request from fizz first. I can see my number listed in my fizz ...

2

How do I send a private message?

@whizz how do I send a private message to you to help edit my username?

2

I can not receive sms messages

I have an iPhone 15. I can send SMS (green) messages but I cannot receive SMS messages. I can receive iMessages (blue) no problem. My ios is up to d...

11

Can’t send txt messages but i can send iMessages

I’m not able to sens txt messages. But i can send imessages with my iPhone

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