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Fizz.ca

Immigrants Québec

Fizz teams up with Immigrant Québec Hi! We’re Fizz. Fizz is the mobile and Internet provider that keeps things simple: no credit check, no long-term commitment with any of our plans and 24/7 online support in both English and French. Plus, we’re really nice. Exclusive offer Settle in with this exclusive offer. Activate your first Fizz plan with the referral code QFIZZ and get 1: $25 Bonus 10 GB Mobile data 1 month Free Internet Create my mobile plan Choose my Internet plan Affordable mobiles plans that adapt to your needs. Customize your plan so you only pay for what you really need. More data. Less data. Or even the International calls option with monthly minutes to call the country of your choice. At Fizz, flexibility will be your new friend. 2,3 1 Create your Fizz account. 2 Get a SIM card, online or at a partner store. 3 Customize
Fizz.ca

Privacy Policy (long)

Privacy Policy for Fizz Subscribers At Fizz, we know that the security and confidentiality of your Personal Information are important to you. Keeping this objective in mind, we have drafted this Policy, which establishes responsible and transparent practices governing the collection, use, retention, disclosure and protection of your Personal Information. This Policy is based principally on the Personal Information Protection and Electronic Documents Act (S.C. 2000, c. 5), but it is also aimed at meeting the regulations of the Canadian Radio-television and Telecommunications Commission (CRTC). This Policy applies to your Personal Information that we collect, use or disclose in the course of our business relationship with you. We invite you to read this Policy attentively, and we also suggest you refer to it regularly to keep updated. Similarly, if as a customer you wish to visit or use our websites, we invite you to consult the Policy on Processing of
FAQ

How do I set up my Wi-Fi modem?

Starter Kit The box contains the following items: The Wi-Fi modem (CODA-4680 or CODA-5610Q based on your plan) A coaxial cable A power cord An ethernet cable The ethernet cable is included in the box with your modem, but it is not required to set up your Wi-Fi network. Connect the coaxial cable The coaxial cable must be properly screwed in on both ends. Connect the power cord The power cord must be properly connected to the Wi-Fi modem and wall outlet (avoid using a power strip). IMPORTANT: Once it’s plugged in, your Wi-Fi modem will make its first system update, and may need to reboot after roughly 15 minutes. Make sure your modem is ready A series of lights will appear on your modem. Make sure they match this image. Write down your modem’s info Locate the network name (Default Wi-Fi Network) and password (Default Key) printed on the back of your Wi-Fi modem: CODA-4680 model: look at the back. CODA-5610Q model: look under. Make sure not to confuse similar characters such as O and 0, as well as I and 1. Before proceeding to the next step, check the available networks on a Wi-Fi-enabled device like a mobile phone and check that the FIZZ network name as indicated on your modem appears in the list of available networks. This may take a few minutes. Configure your modem Select the name of your Wi-Fi network from the list of networks available to your Wi-Fi enabled device and enter the password. Your Web browser will open*. You will be redirected to the "Easy Connect" interface. Follow the on-screen steps. *You may need to open your Web browser manually. To change the name of your network: Open your browser and enter 192.168.0.1 in the address bar. Use these credentials to connect
Internet Home Internet Technical issues First steps with my Home Internet Wi-Fi Modem First steps
Fizz.ca

TV and Internet bundles

TV and Internet bundles Our winning Internet and TV duo Complete your Internet subscription. Select your TV channels. XX general-interest channels included. Any access of 100 Mbps or more is subject to the traffic management policy. XX Fizz TV is only available for our Internet members. Choosing your speed. Use this table as a guide. But don’t stress finding the perfect speed – you can easily change your plan any time afterwards. 30 Mbps 10 Mbps 1-2 users Emails, Web browsing HD streaming Occasional online gaming Smart lighting and accessories Choose for $39/months 60 Mbps 10 Mbps 2-3 users Video calls HD streaming Occasional online gaming Smart lighting and accessories Choose for $45/months 400 Mbps 50 Mbps 6-12 users 4K video calls, 5-day home office 4K streaming Serious online gaming All smart objects, 4K security cameras Choose for $49/months 500 Mbps 50 Mbps 12+ users 4K video calls, 5-day home
FAQ

My Wi-Fi network is not working. It’s slow or it cuts. What do I do?

Issues with your Internet? Download our Fizz Wi-Fi app from the App Store or Google Play. Select Network Analysis in the tool section of the app to diagnose and fix issues with your Wi-Fi network. Reminder: Use the same credentials as your Fizz account to log into the app. Open the Fizz Wi-Fi app To download the Fizz Wi-Fi app: @media screen and (max-width: 600px) { .card {padding:16px!important;} .card .btn {display: block!important;width: 100%;} } .card, .card * { box-sizing: border-box; } .card p {margin:0;padding:0;line-height:24px} .card h6 {margin-bottom:4px;line-height:24px} .card .btn {margin-top:16px;margin-bottom:0px;} .card .app {margin-top:8px;margin-bottom:0px;} .card .caption {margin-top:16px;font-size:12px;line-height:16px;} .card { background:#BAEAFA; border-radius: 6px; padding: 24px; display: flex; margin-bottom:48px; align-items: flex-start; justify-content: flex-start; position: relative; box-shadow:0px 1px 4px 0px rgba(25, 25, 25, 0.15); } You internet connexion is not working at all? Click here. If your speed is below 1 Mbps, your modem is likely in courtesy mode before activation. In this case, complete the activation by following the steps below. Activate your modem If your Home Internet plan is brand-new and you received your modem by mail, login to your account at Fizz.ca and activate your modem to enjoy the speed associated with your plan. How to activate my modem If a technician came by to install your modem, then no need for you to activate your modem. The technician did it for you. Restart your Wi-Fi modem 1. Unplug the power cable on your Wi-Fi modem. 2. Make sure all the lights on the modem are off once you have unplugged it. 3. Wait ten (10) seconds. 4. Plug your modem back into the electrical outlet. Expect a three (3) minute delay to allow your devices to reconnect to the Wi-Fi network Recommendation: It is more effective to restart your Wi-Fi modem by unplugging its power cable instead of pressing its
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Fizz.ca

A Sturdy Internet - (EN)

A Sturdy Internet. Fizz Home Internet is the real deal. 95%. That makes a lot of smiles. That’s the percentage of current Fizz Home Internet members who report being happy with their service. 1 Which is not a surprise knowing that Fizz Home Internet is powered by an established, high-performance residential Internet connection. 2 You too will smile as you surf, download and stream. Create your plan Truly all-inclusive unlimited plans. Don’t fear hidden fees — the Wi-Fi modem is included, there are no shipping or installation fees 3 and you never pay overage charges. A proven track record Sit back, relax and start browsing: 95% of current Fizz Home Internet members report being happy with their service. 4,5 Inviting friends leads to great savings. Every time you invite a friend to join Fizz, you both earn a $25 referral bonus. The more friends you invite, the more you can