Skip to main content
Select your region
Quebec
Ontario
Quebec
English
English
French

Main navigation

Mobile
Our plans Coverage How it works Add-ons Travel Activate my SIM
Internet
Our plans Wi-Fi Technologies How it works
Phones
Shop Why buy with Fizz? How it works Preloved phones Financing with PayBright
Why Fizz
Switch to Fizz My Rewards Invite friends Rollover Gifting Our philosophy Our community
Help
FAQ Forum Support Status of our services
QC | EN
  • EN
  • FR

Mobile Menu

Mobile
Our Plans Coverage How it works Add-ons Travel Activate my SIM
Internet
Our plans Wi-Fi Technologies How it works?
Phones
Shop Why buy with Fizz? How it works Preloved phones Financing with PayBright
Why Fizz
Switch to Fizz My Rewards Invite friends Rollover Gifting Notre philosophie Our community
Help
FAQ Forum Support Status of our services

Breadcrumb

  1. Solutions
  2. Mobile

Mobile

Search in the Mobile section
Card
Getting started

Tips for getting your Fizz mobile plan up and running.
Manage

Discover all the ways you can modify your Fizz mobile plan.
Emergency help

Find quick solutions to urgent situations.

Most frequently asked questions

Activation: How do I transfer my current phone number to Fizz?

Are you more the visual type? Our pretty video summarizes the content of this FAQ. Grab your coffee, sit back and watch here: Before you start. The...
I’m having problems transferring my current phone number to Fizz. Why? What can I do?

It is possible to transfer your phone number to your new Fizz plan, but first and foremost DO NOT CANCEL YOUR CURRENT CONTRACT. Only active numbers...
Why buy a phone at Fizz ?

Which mobile plan am I allowed? The beauty of buying a phone with Fizz is that there are no restrictions on your Fizz mobile plan. Your phone purchase...
How do I make sure my mobile service is working properly?

IMPORTANT: If you transferred your number, wait until you receive the confirmation text before proceeding to make sure results are conclusive. For...
When will my Fizz package be delivered?

The delivery date indicated on your order summary is meant as a guideline; shipping is done by a third party, and Fizz cannot guarantee a specific...

Frequently topics on Community Hub

mobile plan change

Hi there,My mobile plan goes from 17-11-2022 to 16-12-2022 or so.Flying to Europe begining of dec Want to change plan to go lower data, when should I ...

2
Mobile plans

What is the cheapest mobile plan you have?...

11
prime de référence mobile

Est-il possible d’appliquer la prime de référence mobile sur une facture de forfait internet?Merci de votre aide!...

6
Mobile internet - Mexico

My 250 Mo mobile data roaming still not working. I'm on AT&T network, roaming mobile data enabled on my phone settings. I got connected only once ...

2
1
Mobile data Mexico

I got 250mb $7 data travel - Mexico and it's simply not working at all. No mobile data and I already paid. So frustrating!!!...

2
Show more discussions

Footer main navigation

Mobile
  • Create your plan
  • Coverage
  • How it works
  • Add-ons
  • Travel
  • Activate my SIM
Internet
  • Our plans
  • Wi-Fi Technologies
  • Move with Fizz
  • How it works
Phones
  • Shop
  • Why buy with Fizz?
  • How it works
  • Preloved phones
  • Financing with PayBright
Why Fizz?
  • Switch to Fizz
  • Invite friends
  • Rollover
  • Gifting
  • Our community
  • Our philosophy
Help
  • FAQ
  • Forum
  • Support
  • Status of our services
  • Terms & Conditions
  • Privacy
  • My Rewards
  • Wireless Code
  • Accessibility
  • Internet Code
fizz-white
© Fizz 2022
  • EN
  • FR

OpenID Connect login