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Mobile

Search in the Mobile section
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Getting started

Tips for getting your Fizz mobile plan up and running.
Manage

Discover all the ways you can modify your Fizz mobile plan.
Emergency help

Find quick solutions to urgent situations.

Most frequently asked questions

Activation: How do I transfer my current phone number to Fizz?

When you transfer your current phone number to Fizz, your line must still be active with your current/previous provider. We will disconnect your old...
I’m having problems transferring my current phone number to Fizz. Why? What can I do?

If you are having difficulty transferring your phone number to Fizz, we will work with you to fix the problem. Depending on the situation, you may...
What if I’m unable to transfer my phone number?

If we’re unable to transfer your old phone number (and you are still subscribed to your previous mobile provider) your subscription with this provider...
Why buy a phone at Fizz ?

When will my Fizz package be delivered?

COVID-19 update: We're still delivering.The delivery of SIM cards and Wi-Fi modems is still offered. Rest assured that our technicians and delivery...

Frequently topics on Community Hub

Fizz Mobile Plan?

I live in Montreal and am planning to buy Fizz Mobile Plan with coverage in Canada and USA. I just wanted to make sure that when I select 'Canada and ...

4
13
Are slots shared between Internet and Mobile?

I'm currently subscribed to Fizz internet (just got to level 3) and the perks + upgrades available for mobile might make me switch to Fizz for mobile ...

2
13
Is Fizz mobile call quality good?

I've been quite happy with Fizz Internet (had it for 6 months) and was wondering about Fizz Mobile. In short, I'm very curious about the quality of c...

8
15
Can I choose last four digits of my mobile number?,,

I would like to choose last four digits of my mobile number.

11
31
2x referral bonus if friend signs up for mobile and Internet?

Do you get twice the referral bonus if the same friend signs up for both mobile and Internet? Or just one referral bonus per friend?

9
20
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