Mobile

Getting started

Tips for getting your Fizz mobile plan up and running.

Manage

Discover all the ways you can modify your Fizz mobile plan.

Emergency help

Find quick solutions to urgent situations.

Most frequently asked questions

How do I transfer my current phone number to Fizz?

Are you more the visual type? Our pretty video summarizes the content of this FAQ. Grab your coffee, sit back and watch here: Before you start. The...

What are the STIR/SHAKEN standards for mobile phones?

STIR/SHAKEN is a set of procedures aiming to verify caller identity. They are intended to help combat unwanted calls received by members of the public...

I’m having problems transferring my current phone number to Fizz. Why? What can I do?

Note that a number transfer cannot be done on a line that is already active with Fizz. In other words, if you already have a Fizz plan, porting a...

Why buy a phone at Fizz ?

Which mobile plan am I allowed? The beauty of buying a phone with Fizz is that there are no restrictions on your Fizz mobile plan : You create the...

How do I make sure my mobile service is working properly?

IMPORTANT: If you transferred your number, wait until you receive the confirmation text before proceeding to make sure results are conclusive. Make...

Frequently topics on Community Hub

Can't change mobile plan to promo plan

Long time customer here, I want to sign up for the 5g discovery plan, how can I? In account there is no option. Do I need to sign up for new number? ...

8

Mobile travel data

Have you ever had trouble using mobile data while traveling?

5

What does “Receive SMS Online with real SIM card numbers for Mobile Phone Verification” mean, and ho

It refers to a service that lets users receive SMS messages online using real, active SIM card phone numbers, typically to verify accounts or complete...

7

Is there any updates on having a proper Fizz mobile app for Mobility and better VoiceMail?

I just joined Fizz after Bell 5x outages in 2 weeks left a sour taste in my mouth. I'm sure many of us new members here come from that. But I was wond...

5

Hello there! I am a new Fizz Mobile member.

Hello there! I am a new Fizz Mobile member and I just wanted to intreoduce myself. I am excited to try Fizz Mobile. Cheers!!...

17

1

Show more discussions