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Mobile

Search in the Mobile section
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Getting started

Tips for getting your Fizz mobile plan up and running.

Manage

Discover all the ways you can modify your Fizz mobile plan.

Emergency help

Find quick solutions to urgent situations.

Most frequently asked questions

Activation: How do I transfer my current phone number to Fizz?

When you transfer your current phone number to Fizz, your line must still be active with your current/previous provider. We will disconnect your old...


I’m having problems transferring my current phone number to Fizz. Why? What can I do?

If you are having difficulty transferring your phone number to Fizz, we will work with you to fix the problem. Depending on the situation, you may...


What if I’m unable to transfer my phone number?

If we’re unable to transfer your old phone number (and you are still subscribed to your previous mobile provider) your subscription with this provider...


Why buy a phone at Fizz ?

No matter how you look at it, buying a phone with Fizz comes out cheaper for you, even if you won’t find $0 phones at Fizz. Why? We keep your phone...


When will my Fizz package be delivered?

The delivery date indicated on your order summary is meant as a guideline; shipping is done by a third party, and Fizz cannot guarantee a specific...


Frequently topics on Community Hub

Can someone with only Internet plan but doesn't subscribed to mobile send Gifts or Perks to those who have Mobile?

Someone who doesnot have Mobile with Fizz is receiving Gifts ans Perks. Do you think it's possible this personne gifts data to someone with Mobile ple...

1
31

Can you transfer data from one plan (mobile #1) to a second plan (mobile #2) held under the same account?

I just added a second mobile number for my spouse, so now have two plans/numbers under my account. Can data be moved, transferred, or gifted between m...

4
17

Does mobile accumulated roll over data expire?

Does mobile accumulated roll over data expire?

9
10

Mobile App Download

Hi, I was having trouble with the shortcut app installed on my phone. After uninstalling, I am not able to reinstall it again. The app I am ref...

6
8

Update on Fizz mobile app?

Was wondering if any of the admins on here had a sort of 2021 update as to the development of the mobile account application for iPhone and Android? ...

8
16

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