Mobile

Getting started

Tips for getting your Fizz mobile plan up and running.

Manage

Discover all the ways you can modify your Fizz mobile plan.

Emergency help

Find quick solutions to urgent situations.

Most frequently asked questions

How do I transfer my current phone number to Fizz?

Are you more the visual type? Our pretty video summarizes the content of this FAQ. Grab your coffee, sit back and watch here: Before you start. The...

What are the STIR/SHAKEN standards for mobile phones?

STIR/SHAKEN is a set of procedures aiming to verify caller identity. They are intended to help combat unwanted calls received by members of the public...

I’m having problems transferring my current phone number to Fizz. Why? What can I do?

Note that a number transfer cannot be done on a line that is already active with Fizz. In other words, if you already have a Fizz plan, porting a...

Why buy a phone at Fizz ?

Which mobile plan am I allowed? The beauty of buying a phone with Fizz is that there are no restrictions on your Fizz mobile plan : You create the...

How do I make sure my mobile service is working properly?

IMPORTANT: If you transferred your number, wait until you receive the confirmation text before proceeding to make sure results are conclusive. Make...

Frequently topics on Community Hub

I got extra mobile data if someone wants some!

Hi! If anybody needs some mobile data, I've got some that I could share, just leave a comment with your referral code and I'll send you some!

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I just got my fizz mobile plan, and I can call and receive calls, but i cant use my mobile data?

on top corner it keeps toggles between 5g on and off , what do i do ?

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How to obtain fizz tv on mobile ?

How to obtain fizz tv on mobile ?

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Mobile Data is spotty in Montreal?

I'm in montreal and I have Samsung A35. for few days, I notice the Data for my Mobile is very spotty. Like you access internet, it work for few minute...

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