Mobile

Getting started

Tips for getting your Fizz mobile plan up and running.

Manage

Discover all the ways you can modify your Fizz mobile plan.

Emergency help

Find quick solutions to urgent situations.

Most frequently asked questions

How do I transfer my current phone number to Fizz?

Are you more the visual type? Our pretty video summarizes the content of this FAQ. Grab your coffee, sit back and watch here: Before you start. The...

What are the STIR/SHAKEN standards for mobile phones?

STIR/SHAKEN is a set of procedures aiming to verify caller identity. They are intended to help combat unwanted calls received by members of the public...

I’m having problems transferring my current phone number to Fizz. Why? What can I do?

Note that a number transfer cannot be done on a line that is already active with Fizz. In other words, if you already have a Fizz plan, porting a...

Why buy a phone at Fizz ?

Which mobile plan am I allowed? The beauty of buying a phone with Fizz is that there are no restrictions on your Fizz mobile plan : You create the...

How do I make sure my mobile service is working properly?

IMPORTANT: If you transferred your number, wait until you receive the confirmation text before proceeding to make sure results are conclusive. Make...

Frequently topics on Community Hub

No Mobile Internet Detected on Xiaomi Redmi Note 12s phone

Hi everyone, I activated the Fizz SIM card yesterday. My coverage is in Ontario and my plan is data ONLY. Followed below Steps from Fizz to setup APN ...

10

Can I apply an unused Internet Benefit on my Mobile account?

I have an unused $2 benefit on my internet plan. I would like to apply it to my mobile plan. Is this possible? Glenn

6

Refund after using Fizz Mobile only for 2 days?

Dear Fizz Mobility Experts, I changed from Bell to Fizz 2 days ago. After using Fizz for 2 days, I changed from Fizz to Public Mobile because I really...

5

Will there be a Fizz mobile app eventually?

Curious to know if there will be a mobile app at some point - it would be cool to get data notifications (I.e. 5gb left, someone just gifted you data)...

16

[RMXTF] Looking for some extra mobile data — much appreciated!

Hi Fizz community! I'm a new user and currently running a bit low on mobile data. If anyone has some spare data to share, I would be super grateful! ...

7

Show more discussions