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Fizz partners up with DAVIDsTEA. Hi! We’re Fizz. Fizz is the mobile and Internet provider that keeps things simple: no credit check, no long-term commitment with any of our plans and 24/7 online support in both English and French. Plus, we’re really nice. Exclusive offer An exclusive offer for DAVIDsTEA frequent steepers. Activate your first Fizz plan with the referral code DAVID before September 15 and get 1: Up to a $40 Bonus 5 days Unlimited mobile data 20% off At DAVIDsTEA Create my mobile plan The wow behind Fizz. Flexible plans. Because there’s no long-term contract, you can change your plan whenever you want, directly in your account. 2 No price hikes. The price of your mobile plan will never go up. If you’re happy with your plan, you get to keep it until you decide to change it. 3 Dollar discounts. With our loyalty program, you are rewarded
Fizz.ca
My Fizz account | Login
My Fizz account | Login This way to login to your Fizz account. Login The top three shortcuts: Check how much data you have left. See my data usage Change your mobile or Home Internet plan. See my plan Activate your perks and your upgrades. See my rewards Not a member yet? Getting started is easy-peasy. Internet plans Mobile plans
Fizz.ca
Moving my Fizz Internet
Moving my Fizz Internet Moving your Internet service has never been any easier. No moving fee. No tech appointment required. XX No need to change your modem. Plan your move directly in your account. 1 Register your new address. Sign in to your account. Go to My plans > Manage my plan and open a moving request for your Home Internet plan. 2 Choose your dates. Set the reactivation date for your Internet service at your new address, as well as the deactivation date at your current address. XX 3 Don’t forget your modem. Pack and bring your Fizz Wi-Fi modem to your new address. As you settle in your new home, plug it in and ta-dah! Read the FAQ Move my plan A friend of yours is also moving? A $25 bonus is in for both of you when you put in a good word about Fizz Internet and
Fizz.ca
Why change for Fizz - (en)
Switch to Fizz The benefizz are just too good to pass up, whether you're considering our mobile services, our Home Internet – or both. Always pay a fair price. At Fizz, we do things differently. Expect fair prices every day, for everyone. Discover our philosophy You’ll be spoiled with My Rewards. The moment you become a member, your My Rewards points start to grow with every dollar you spend and many of the actions you take. XX Discover My Rewards Inviting friends leads to great savings. Every time you invite a friend to join Fizz, you both earn a $25 referral bonus, applied as a reduction on your upcoming Fizz payments. The more friends you invite, the more you can save. XX How to invite a friend You’re allowed to change your mind. We’re flexible because life can be unpredictable. Change your plan, Internet or mobile, anytime you want to
Fizz.ca
Aire Commune x Fizz - (en)
Aire Commune Your 5 GB: Keep an eye on your emails. Fizz member? Use your Fizz.ca credentials to connect to our Wi-Fi network for the 1 st time and you will receive 5 GB of mobile data within the following 30 days. 1 You’ll be notified by email once deposited in your account. Not a member yet? No worries. Create your Fizz account in the next 30 days using the same email address as the one used to connect to the Wi-Fi network, and 5 GB will be yours. 1 Create my account Discover our unlimited Home Internet plans, with no hidden fees. Wi-Fi modem included No shipping and installation fees 1 No overage charges A free BIXI monthly membership: Keep an eye out for the newsletter. A connection to our Wi-Fi network also earns you the possibility to get your hands on a free BIXI monthly membership. Memberships are available in limited
Fizz.ca
Why buy a phone with Fizz
Phones | Why buy a phone with Fizz The benefits are undeniable. Free SIM card with every phone No minimum plan required, no matter which phone you choose. Freedom to change your plan as often as you want. XX Shop phones Exclusively at Fizz: Get a discount on your mobile plan. Look for the phones identified with a purple stamp to get a discount for your plan for 24 months. XX Shop phones No commitment. You keep your discount for 24 months, without being tied to a fixed-term contract. All plans are allowed. The discount is applicable to any mobile plan, big or small. You can change your plan. Every time you change it, your discount will apply to your new plan. XX With a new phone, or not. A discount on your plan is possible with the purchase of a new or Preloved phone (used phone). XX Two ways
Fizz.ca
Landing fizz - bixi (en)
Free Mondays. Fizz is full of surprises. This year, we’re offering you free BIXI rides every Monday of July between 4 and 7 pm. It’s your chance to discover or re-discover your city. Finally, thanks to Fizz, you’ll turn Mondays into fundays. Here’s how it works. Insert your credit card in the booth or log in to the BIXI app 1. Follow the instructions and unlock a BIXI. Ride away. Doodle your hood. We’ve put together a little something to help you rediscover your city and see your neighbourhood in a different light. Discover the routes Pedal safely. Memorize your route (good luck) or keep it handy by mounting your phone onto your Bixi and turning up the volume. Remember that earphones are not permitted while cycling. We recommend that you come to a full stop before recording or taking photos of your route. And remember, an ounce of prevention
FAQ
What are the Wi-Fi technologies used at Fizz?
Download the Fizz Wi-Fi app That’s your go-to tool to manage your Wi-Fi network from anywhere, diagnose and fix issues, as well as optimize and secure your Wi-Fi signal. To log in, use the same credentials as your Fizz account. @media screen and (max-width: 600px) { .card {padding:16px!important;} .card .btn {display: block!important;width: 100%;} } .card, .card * { box-sizing: border-box; } .card p {margin:0;padding:0;line-height:24px} .card h6 {margin-bottom:4px;line-height:24px} .card .btn {margin-top:16px;margin-bottom:0px;} .card .caption {margin-top:8px;font-size:12px;line-height:16px;} .card { background:#BAEAFA; border-radius: 6px; padding: 24px; display: flex; margin-bottom:48px; align-items: flex-start; justify-content: flex-start; position: relative; box-shadow:0px 1px 4px 0px rgba(25, 25, 25, 0.15); } What type of equipment does Fizz use? Fizz uses an all-in-one Wi-Fi modem that includes a Wi-Fi router. This device ensures an exceptional online experience by optimizing Wi-Fi services throughout your residence and on all your devices. It is compatible with Wi-Fi 5 802.11a/b/g/n/ac standards for Wi-Fi connectivity. It is not compatible, however, with Wi-Fi 6: 802.11ax. The benefits of using a Fizz Wi-Fi modem include: An all-in-one modem and router Powerful dual band support Secure wireless connectivity An easy configuration interface Works in conjunction with the Fizz Wi-Fi app so you can optimize your Wi-Fi network, as well as diagnose, if need be, any glitch that presents itself. Technical specifications for the Fizz CODA-4680: Wi-Fi 2.4 GHz : 802.11n dual band 3x3 Wi-Fi 5 GHz : 802.11ac Wave 2 MU-MIMO 4x4 2.4 GHz and 5 GHz Wi-Fi band steering Wi-Fi band steering is a technology used to deploy dual Wi-Fi bands that allow compatible devices to primarily use the more powerful and less problematic 5 GHz band. With the band steering function, only one Wi-Fi network name will be displayed. Each compatible device will automatically connect to its optimal frequency (2.4GHz or 5 GHz) to make the user experience seamless. Modifying
FAQ
How can I use my own Wi-Fi router with Fizz?
Disable the Wi-Fi feature of the Fizz Wi-Fi modem In bridge mode, the two (2) Wi-Fi radios built into your Fizz Wi-Fi modem will be deactivated, thus disabling its Wi-Fi capabilities. Open an Internet browser and enter 192.168.0.1 in the address bar. Identify yourself using the following login information: Username: cusadmin Password: **enter your Wi-Fi password** Select Basic Select Gateway Disable the option ''Residential Gateway function'' Click Ok Install your personal Wi-Fi router Connect your personal router as indicated in its user guide. Plug the network cable (RJ45) into one of the four (4) numbered ports of your Fizz Wi-Fi modem. If there's any issue with the connection, restart both devices (the Fizz Wi-Fi modem and your personal router). If you want to re-enable the Wi-Fi capability of your Fizz Wi-Fi modem, you'll need to reset it to its factory settings by holding down the reset button on the back of the device for ten (10) seconds. If needed, restart both your modem and personal router This quick video will guide you through each step. But in a nutshell: Unplug the power cable on your Wi-Fi modem. Make sure all the lights on the modem turn off. Wait ten (10) seconds. Plug your modem back into the electrical outlet. Expect a three (3) minute delay to allow your devices to reconnect to the Wi-Fi network. Note: If you are also using a personal router, you'll need to restart it as well. Recommendation: It is more effective to restart your Wi-Fi modem by unplugging its power cable instead of pressing its power button.
FAQ
How can I change the SIM associated with my mobile plan?
The SIM card (subscriber identification module) is a chip with information that identifies you and connects your phone to the Fizz mobile network. If you lose or break your SIM, your mobile plan will no longer work. And since your SIM is associated with your plan, it’s important to follow the right steps to replace it. Same goes if you lose your phone. You must change your SIM and associate a new one with your mobile plan. Important: Once your new SIM is activated, the old one that is currently associated with your plan will be automatically deactivated. If you are looking to activate a SIM card for a new plan, and not an existing plan that is already active in your account, head this way > https://fizz.ca/en/faq/activate How to replace a Fizz SIM If your Fizz SIM card needs to be changed due to the removal of 3G for a VoLTE-compatible card, it will be free. 1) Sign in to your account The steps to follow automatically succeed one another in your Fizz account. Go under My plans > Manage plan > Change SIM card to start. From there, you can order a new SIM or go straight to the activation step if you already have one. Having issues connecting to your account? Right this way for some troubleshooting. 2) Activate your new SIM by associating it with your Fizz plan. Follow the on-screen steps. Select the plan for which you want to change the SIM and enter the activation code of your new SIM. 3) Complete the security validation step. At this stage, you will be asked to enter the details of a payment method associated with your mobile plan. The idea is to validate your identity as the owner of the plan. You will not be billed