Mobile

Getting started

Tips for getting your Fizz mobile plan up and running.

Manage

Discover all the ways you can modify your Fizz mobile plan.

Emergency help

Find quick solutions to urgent situations.

Most frequently asked questions

Frequently topics on Community Hub

Unable to transfer from Fido to FIzz

Currently I have other mobile number which is transferrable. My account number is 9 digits. And my phone is eligible too - iphone 14 Steps which I f...

1

Wanted: Participants for a test.

Hello everyone, You know us, we have ideas coming out of our ears, and we’re looking for six (6) participants to test a new page in your Fizz.ca acco...

51

1

Anyone else facing internet issue?

Around 9PM on 23rd April, my home internet is getting slow, very slow, and death. I cannot open website even Google.com through any device is connect...

4

Anyone else have issues with android?

I'm constantly having issues with my Samsung S8+ and Fizz's network feautres (connectivity, LTE, SMS, MMS). My wife and I both have Fizz. She uses an ...

2

6

Show more discussions

Mobile

Getting started

Manage

Emergency help

Most frequently asked questions

I can’t send or receive text messages (SMS). Why?

I can’t make any calls on my phone. Why?

I can’t receive any calls on my phone. Why?

How do I reactivate my Fizz mobile or Internet plan?

How do I change my plan?

Frequently topics on Community Hub

Unable to transfer from Fido to FIzz

Wanted: Participants for a test.

Anyone else facing internet issue?

Anyone else have issues with android?