Skip to main content
Select your region
Quebec
Alberta
British Columbia
Manitoba
Ontario
Quebec
English
English
French

Main navigation

Mobile
Mobile plans Bring your own phone plans Activate my SIM Coverage Travel Points of sale
Phones
Shop New iPhone 17 Preloved phones Phone plan deals Financing with Affirm How it works Why buy with Fizz?
Internet
Internet plans Moving Wi-Fi Technologies How it works
TV
TV+Internet plans TV plans TV content
Why Fizz
About us Reviews Rollover Gifting Flexible plans Fizz loyalty program Referral bonus Switch to Fizz
Help
Support FAQ Forum Status of our services
Offers
Current offers Moving offers
QC | EN
  • EN
  • FR

Mobile Menu

Mobile
Mobile plans Coverage Activate my SIM Bring your own phone Travel Points of sale
Phones
Shop New iPhone 17 Why buy with Fizz? How it works Phone plan deals Preloved phones Financing with Affirm
Internet
Internet plans Moving Wi-Fi Technologies How it works?
TV
TV+Internet plans Add to your plan TV content
Why Fizz
About us Switch to Fizz Reviews Rollover Flexible plans My Rewards Invite friends Gifting Newcomers
Help
Support FAQ Forum Status of our services
Offers
Current offers Moving offers

Breadcrumb

  1. Solutions
  2. Mobile-
  3. Home

First steps

Search in the First steps section
Card
Mobile
Home Internet

Most frequently asked questions

When will my Fizz package be delivered?

The delivery of your package, whether it is a SIM card, a phone or a Wi-Fi modem, is done by a third party. The delivery date indicated on your order...


What are the Fizz network settings (APN)?

An Access Point Name (APN) has the network settings your phone needs to connect to Fizz. The APN must be properly configured so your phone can be...


The ABCs of Fizz mobile services.

Good-to-know info about Fizz mobile services. Because no one can know everything about something, we tried to group interesting details about our...


The unique philosophy of Fizz.

At Fizz, we do things differently. Not only do we offer our members innovative game changing advantages (just think data rollover), but our modus...


Keeping your Fizz mobile costs down

Surprised? Don’t be.We’ve been fair and transparent with you since our launch, and we plan on keeping it that way. We want what’s best for you, and...


Frequently topics on Community Hub

need mobile data

my code is XXQTN thank you for your help

2

Hi everyone, I'm almost out of mobile data.

If you could send me as much mobile data as possible it would really help me. My code is XXQTN thank you for your help

1

Easy manual switching mobile network

Does anyone know of an android app to manually select the mobile network? Automatic switching isn't working when I have a weak/unusable Fizz signal an...

5
1

tv for mobile plans

Is there any plan to offer tv to people with a mobile plan? Seems like this would be an easy way to go country-wide.

3

Is Fizz getting a mobile app?

Is Fizz gonna get an app for the users who only use their mobile services not their wifi and tv?

2

Show more discussions

Footer main navigation

Mobile
  • Mobile plans
  • Activate my SIM
  • Prepaid plans
  • Bring your own phone
  • Network Coverage
  • Travel
  • Points of sale
  • Canada+US plans
Phones
  • Buy a cell phone
  • New iPhone 17
  • Preloved phones
  • Why buy with Fizz?
  • How it works
  • Financing with Affirm
Internet
  • Internet plans
  • Moving
TV
  • TV+Internet plans
  • TV plans
  • TV content
Help
  • Support
  • FAQ
  • Forum
  • Status of our services
Offers
  • Current offers
  • Moving offers
Fizz Canada
  • Alberta
  • British Columbia
  • Manitoba
  • Ontario
  • Quebec
Follow us
  • Facebook
  • Instagram
  • TikTok
  • Youtube
  • Terms & Conditions
  • Privacy
  • My Rewards
  • Wireless Code
  • Accessibility
  • Internet Code
fizz-white
© Fizz 2025
  • EN
  • FR

OpenID Connect login