What is data gifting and how does it work?

If you have unused data in your account, you can gift it to any member who is findable in the Fizz community (in other words, anyone who is not in Incognito mode).

You can choose to randomly gift data any time. Or, you can wait until it’s almost the end of your payment cycle and gift data before it rolls over. Learn about Rollovers

If you want to gift unused data at the end of your payment cycle, you can gift it right up until your current payment cycle ends. Once this cycle is over, however, the data will roll over — it will no longer be available to send as a gift.

You cannot take back or unsend a data gift. Once you click Send, your gifted data is permanently removed from your plan.

  1. How do I gift data to another Member?

    To send a gift:

    1. Go to My Plans in your Fizz account.
    2. Scroll to the plan (if you have more than one in your account) that you want to gift from.
    3. Click Gift.
    4. On the next screen, choose Start gifting.
    5. Choose a contact or search for a new Fizz member who you want to gift to. This will open the gifting tool. *
    6. Select the amount of data you wish to gift and click Next.
    7. Customize a message to the recipient and click Send.


    * If you choose an email from your contacts list, data will be gifted to the the default plan associated with that email address (there may be multiple phone numbers on this plan). If, however, you choose to gift data to a specific phone number, the data will be gifted to the exact plan associated with this phone number.

    Screenshot: My plans  Screenshot: Click on “start gifting”  Screenshot: Choose a contact

    Screenshot: Choose how much data you want to gift  Screenshot: Personalize your message  Screenshot: Verify if it’s all good and click send

     

  1. What kind of data can I gift?

    You cannot gift:
    • An unlimited feature, such as text, minutes or minutes for international calls
    • Add-Ons
    • Gifted data (no re-gifting allowed!)
    • Data that has already been rolled over
    How late in my payment cycle can I gift unused data?

    If you want to gift unused data at the end of your payment cycle, you can gift it right up until your current payment cycle ends. Once this cycle is over, however, the data will roll over — it will no longer be available to send as a gift.

    You cannot rollover gifted data. It is valid until the end of the recipient’s next payment cycle. If not used during this period, gifted data disappears.

  1. How much data can I gift

    You must gift at least 500 MB. There is no maximum.

  1. How long is a gift valid?

    Any gift you give or receive is valid until the end of the recipient’s next payment cycle. So if their payment cycle ends on the 14th of the month, they can use their gifted data until the 14th of the next month.

    To see how long gifted data is valid:
    1. Go to My Plans in your Fizz account.
    2. Under the plan you wish to view (if you have more than one) click on See usage.
    3. This will open the Usage screen, which lists all your gifts, Add-Ons, Rollovers, etc. The blue arrow will tell you which data bucket you are currently using. On the right hand side you can see how many days are left for your gifted data.

    Screenshot: Usage screen

    Gifted data always match the recipient’s coverage. For example, if you have Quebec coverage and gift data to someone with Canada - US coverage, the data you gift will have Canada - US coverage

  1. Who can I send a gift to?

    You can send a data gift to:
    • Any Fizz customer who is findable in Contacts and has a data plan
    • A complete stranger, as long as they are findable and have a Fizz data plan
    You cannot send a data gift to:
    • People who are not Fizz members
    • Fizz members with no data plan
    • Fizz members who have designated themselves incognito

  1. What to do with a gift?

    How do I accept a gift? Can I refuse it?

    No. You cannot refuse gift. When another Fizz member sends you a gift, your account automatically accepts it. You will receive a message that tells you who the gift is from.

    Prefer not to receive gifts? In My Profile under Settings > Privacy you can adjust your privacy settings to Incognito. As Incognito, you are not searchable as a Fizz contact and you cannot accept gifts.

     Learn how to adjust your privacy settings.

  1. Gift data to a stranger

    Why would I want to gift data to a stranger?

    It feels good to help out a stranger. Sometimes a Fizz customer asks the community to gift them data... because they’ve run out. Or maybe a friend of a friend asks for data on social media and you’re feeling generous. In this case, you simply search for this person’s first name or phone number and transfer your gift.