What’s the My Rewards program?
The My Rewards program allows you to earn rewards for every dollar you spend with us. You also move along in the program when you participate in the Community Hub, gift your mobile data to another Fizz member, refer a friend, etc. In fact, the longer you stay with Fizz, the more you’ll be dazzled with the rewards we have in store for you throughout your Fizz journey :)
How do I subscribe?
Don’t have an active plan yet? No worries. You can still start earning points in the program by participating in the Community Hub for example. You’ll need an active Fizz plan, however, to use any reward you receive.
How does My Rewards work?
Throughout your Fizz journey, you collect points for actions you complete: make your payment on time, answer a question in the Community Hub, refer friends, add funds to your wallet… you get the point (no pun intended). Accumulating points allows you to progress from level to level.
Your points are yours, and yours alone. You cannot gift your points to another Fizz member. It’s also important to know that your points cannot be redeemed for cash.
If a member is not the one paying for his own plan, such as it may be the case for a young member whose parents pay for them, this member won’t receive the points related to the dollars spent.
My progress and my notifications
The summary of the latest rewards you received as part of the My Rewards program is displayed on your Overview page in your Fizz account.
To view the details and manage your rewards:
- Log into your account, and go to Overview.
In the left column, click on the summary that shows your My Rewards level. You can also scroll down below your usage summary to My Rewards and click on See details.
You could receive communications or notifications in your account informing you of your progress in the program, and the latest rewards that are available to you.
What happens when I unsubscribe?
Before unsubscribing, see if you can make another member happy: check whether any of the perks you received with My Rewards is giftable. Because once you are unsubscribed from Fizz, and no longer have an active plan with us, you lose your My Rewards status, which implies points, upgrades and perks as well.