Skip to main content
Select your region
Quebec
Alberta
British Columbia
Manitoba
Ontario
Quebec
English
English
French

Main navigation

Mobile
Mobile plans Bring your own phone plans Activate my SIM Coverage Travel Points of sale
Phones
Shop New iPhone Air New iPhone 17 New iPhone 17 Pro Preloved phones Phone plan deals Financing with Affirm Why buy with Fizz? How it works
Internet
Internet plans Moving Wi-Fi Technologies How it works
TV
TV+Internet plans TV plans TV content
Why Fizz
About us Reviews Rollover Gifting Flexible plans Fizz loyalty program Referral bonus Switch to Fizz
Help
Support FAQ Forum Status of our services
Offers
Current offers Moving offers
QC | EN
  • EN
  • FR

Mobile Menu

Mobile
Mobile plans Coverage Activate my SIM Bring your own phone Travel Points of sale
Phones
Shop New iPhone Air New iPhone 17 New iPhone 17 Pro Why buy with Fizz? How it works Phone plan deals Preloved phones Financing with Affirm
Internet
Internet plans Moving Wi-Fi Technologies How it works?
TV
TV+Internet plans Add to your plan TV content
Why Fizz
About us Switch to Fizz Reviews Rollover Flexible plans My Rewards Invite friends Gifting Newcomers
Help
Support FAQ Forum Status of our services
Offers
Current offers Moving offers

Breadcrumb

  1. Solutions
  2. Home

Upgrade

Search in the Upgrade section

Most frequently asked questions

What’s the My Rewards program?

The My Rewards program allows you to earn rewards for every dollar you spend with us. You also move along in the program when you participate in the...


What do I receive with the My Rewards program?

Why activate your upgrades? Leaving your upgrades inactivated is like leaving money on the table. EACH MONTH. Watch our video and see how easy...


Frequently topics on Community Hub

I bought the wrong plan! Fizz won't let me upgrade LOKFX

I bought the wrong plan and Fizz will not let me upgrade until next month. Just moved into my new place and don't have wifi yet. Any help will be very...

2

Can I stack internet upgrades?

Hi! I am on Level 3 and since starting in 2024, I have the $2 and $1 off options on my internet plan. I read that I can have up to 2 upgrades applicab...

2

Going from 250mb upgrade to 500mb upgrade

As the title says, I have just hit level 2, and I wanted to change the 250mb upgrade to the 500mb upgrade. The first thing I tried was to click the a...

7

How does $1 upgrade work?

I applied $1 upgarde to my plan and is still pending. How does it work? There are 3 spoaced udner upgrade. Under this is reads Activate or Modify. Wha...

9

Show more discussions

Footer main navigation

Mobile
  • Mobile plans
  • Activate my SIM
  • Prepaid plans
  • Bring your own phone
  • Network Coverage
  • Travel
  • Points of sale
  • Canada+US plans
Phones
  • Buy a cell phone
  • iPhone 17 Air
  • New iPhone 17
  • New iPhone 17 Pro
  • Preloved phones
  • Why buy with Fizz?
  • How it works
  • Financing with Affirm
Internet
  • Internet plans
  • Moving
TV
  • TV+Internet plans
  • TV plans
  • TV content
Help
  • Support
  • FAQ
  • Forum
  • Status of our services
Offers
  • Current offers
  • Moving offers
Fizz Canada
  • Alberta
  • British Columbia
  • Manitoba
  • Ontario
  • Quebec
Follow us
  • Facebook
  • Instagram
  • TikTok
  • Youtube
  • Terms & Conditions
  • Privacy
  • My Rewards
  • Wireless Code
  • Accessibility
  • Internet Code
fizz-white
© Fizz 2025
  • EN
  • FR

OpenID Connect login