How do I buy a SIM card?

 

You need to order and receive your SIM card before activating your plan.

This process is different depending on whether you’re a brand new Fizz member, or if you are already a member and need new or additional SIM cards.

Your shipping address must be located within the Fizz coverage area.

Are you buying a SIM card to add a plan to your account?

You can buy multiple SIM cards for yourself, your friends, colleagues or family in order to add new plans to your account.

  1. Go to your Overview in My Account
  2. Click on Add a Plan.
  3. Order a new SIM.
  4. Add your shipping address. This is the address where we will ship your SIM card. It may or may not be the same as your home address. Note that if you order additional SIM cards — for example, for a child or colleague — SIM cards will be delivered to your attention at the shipping address associated with your account.
  5. Choose your shipping method.
  6. Select a payment method and click Submit order to pay for your SIM card.
  7. When you receive your SIM card, add a new plan to your account.
Was your phone or SIM card lost or stolen?

You can buy a new SIM card for your plan if your card or phone was lost or stolen. 

  1. Go to My Plans in your Fizz account.
  2. Scroll to the Plan you wish to change.
  3. Click on Manage and choose Change SIM.
  4. Select Order a SIM card.
  5. Select your reason for ordering a new SIM card and click Continue.
  6. Add your shipping address. This is the address where we will ship your SIM card. It may or may not be the same as your home address. 
  7. Choose your shipping method.
  8. Select a payment method and click Submit order to pay for your SIM card.
  9. When you receive your SIM card, go back to Change SIM and select Activate your SIM to replace it.

Screenshot: Choose to order a sim card or to activate your sim card to replace it  Screenshot: Select your reason for ordering a new SIM card and click Continue

Read more :

Why do I need a SIM card?
How do I unlock my SIM card?
How to I activate my SIM card?
Who is delivering my SIM card? How do I track my shipment / contact the shipper?
I received a free Fizz SIM card. How do I activate it?
I received my SIM card. How do I activate it?
I ordered a SIM card. How long will it take to arrive?
How do I order a SIM card?