Subscription area versus coverage area
What is the difference between my coverage area and subscription area?
Your coverage area is where you can use your Fizz plan without paying roaming fees. When you subscribed and created your plan, you chose your coverage area: Quebec, Canada or USA + Canada. If you roam outside your coverage area, you can use your Fizz plan on our partner networks. Log into your account any time to change your coverage area: How to change your plan.
If you selected the Quebec coverage in your plan, consider buying a Travel Add-on or an International call Add-on to make your calls to Canada or the United States.
The subscription area is the area where you must live to be a Fizz subscriber.
If you live in the subscription area and your address is not recognized, do not hesitate to contact us so that we check with you.