Mobile

Getting started

Tips for getting your Fizz mobile plan up and running.

Manage

Discover all the ways you can modify your Fizz mobile plan.

Emergency help

Find quick solutions to urgent situations.

Most frequently asked questions

Frequently topics on Community Hub

Mobile plan change without approval pt2

Discussion has been closed. Technical team still "investigating". Issue is still not fixed, since I didn't receive news for 4 days, and they didn't fi...

6

Unable to transfer from Fido to FIzz

Currently I have other mobile number which is transferrable. My account number is 9 digits. And my phone is eligible too - iphone 14 Steps which I f...

1

iphone se can not get mobile data to work (help)

iphone 2016 se phone [First time trying mobile data on this particual iphone se, do not know if it works with other carriers]. My previous iphone 201...

3

Mobile plans - updated rates as of January 15 2021

Hello!Since there have been changes, here are the updated list of prices by component of mobile plans.Please note: Existing customers are not affected...

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Mobile

Getting started

Manage

Emergency help

Most frequently asked questions

What kind of mobile plans do you offer?

I’ve waited more than two hours and still can’t use my plan. What’s wrong?

How do I activate my SIM card and create my mobile plan?

How can I get a SIM card?

How do I subscribe to Fizz?

Frequently topics on Community Hub

Mobile plan change without approval pt2

Unable to transfer from Fido to FIzz

iphone se can not get mobile data to work (help)

Mobile plans - updated rates as of January 15 2021