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Most frequently asked questions

How do I make an international call when I am in my coverage area?

To make an international call, you have different options depending on your needs. Whatever option you choose for your international calls, know that...


How do I view my usage?

Login to your account any time to see how much data, minutes and text messages you have used during the current payment cycle for any plans that are...


How do I manage my contacts?

What is my Contacts list? Your Contacts is a list you create that contains all the Fizz members with whom you want to stay in contact. It may contain...


What is data gifting and how does it work?

If you have unused data in your account, you can gift it to any member who is findable in the Fizz community (in other words, anyone who is not in...


How do I know if I have a Rollover?

To find out if you have a Rollover: Go to My Plans in your Fizz account. Under the plan you wish to view (if you have more than one) click on Usage...


Frequently topics on Community Hub

Is there any Fizz home internet service, tailored for streamers?

The fastest plan with the fastest upload speed I can find on Fizz page, is the: 400Mbps down / 50Mbps up. But even this one is traffic managed accordi...

11

How do I cancel my internet subscription before it's installed?

The website layout has changed so much, that the solution hub answers from Fizz do not work. They take me to a page that doesn't exist anymore. I don...

1
11

Rewards page error 500?

HiWhenever I try to visit ther rewards page, I get an error that there has been an error and to try again later. I've tried over several days and it's...

8
2

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