Home internet

Getting started

Tips for getting your Fizz Home Internet up and running.

Manage

Discover all the ways you can modify your Fizz Home Internet plan.

Emergency help

Find quick solutions to urgent situations.

Most frequently asked questions

Frequently topics on Community Hub

HOME WIFI NOT WORKING AND CHAT SUPPORT NOT WORKING

1)Home internet DNS error since july 4 8pm, fix asap. 2) Fizz email [email protected] account id is xxxxxx, 3) cannot talk on chat because bubble is mis...

3

Technician didn't come

Hello All,Genuinely amazed at how unprofessional things are here. I moved apartments yesterday and set up my appointment for Fizz to come today to set...

3

Fizz issue, left without internet for a week (ongoing) and working from home.

Hello, I'll explain my experience here to warn new users about the terrible service from Fizz for my internet issue. A week ago, I asked Fizz support ...

2

1

Can't look up address

I asked this a few days ago, and for some reason it was closed before it was answered correctly. I'm still having the issue. Here it is again:I wanted...

3

Status page - Fizz Home Internet

Today, internet was down for about 1 hour in my area (It is the third time in about 3 months... but that's another issue)The support team is unhelpful...

2

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Home internet

Getting started

Manage

Emergency help

Most frequently asked questions

How do I unsubscribe from Fizz Home Internet?

My Internet service is not working. What do I do?

I would like to change my Fizz Home Internet plan. How do I do this?

My Wi-Fi network is not available in certain areas of my home. How do I fix it?

I would like to add or relocate an outlet. How do I do this?