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Home internet

Search in the Home internet section
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Getting started

Tips for getting your Fizz Home Internet up and running.

Manage

Discover all the ways you can modify your Fizz Home Internet plan.

Emergency help

Find quick solutions to urgent situations.

Most frequently asked questions

Why is the speed I selected not available at my address?

Due to variations in local broadband infrastructure, not all speeds are available at every residential address. If the speed you selected is not...


What can I do if Fizz Home Internet is not available at my service address?

We’re sorry to say: Fizz Home Internet is not yet available everywhere. It’s currently available to many residential addresses in Quebec and in...


How do I subscribe to Fizz Home Internet?

Subscribing to Fizz Home Internet is a breeze, but here are a few pointers. Your home address Whether it’s your house, cottage or apartment, we need...


What are the details of the Wi-Fi extender pilot project?

The pilot project involving the use of a Wi-Fi extender with one's residential Internet package for three (3) months is by invitation only. Selected...


My Wi-Fi network is not working. It’s slow or it cuts. What do I do?

Issues with your Internet? Download our Fizz Wi-Fi app from the App Store or Google Play. Select Network Analysis in the tool section of the app to...


Frequently topics on Community Hub

Why does my home internet cut out 4 to 5 times a day

Home internet cuts out 4 to 5 times a day, why

2

Since 4/5 days no internet connection in my home .

Since 4/5 days no internet connection in my home don’t know why??

2

Status page - Fizz Home Internet

Today, internet was down for about 1 hour in my area (It is the third time in about 3 months... but that's another issue)The support team is unhelpful...

2

my home internet has been down for 4 days, i already messaged support and i did all the unplugging a

I already contacted support many times and i still get same answer of unplugging modem. i have been doing this since thursday, i even reset. Now no on...

7
16

What are the 4 mysterious options included with home internet?

What are the 4 mysterious features included with home internet?

4
8

Show more discussions

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