Home internet

Getting started

Tips for getting your Fizz Home Internet up and running.

Manage

Discover all the ways you can modify your Fizz Home Internet plan.

Emergency help

Find quick solutions to urgent situations.

Most frequently asked questions

Frequently topics on Community Hub

no home internet until 2 weeks, need data!

Hi people my internet service provider is unable to install my internet until 2 weeks out. I’m running low on data to complete my work. If you got ext...

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Home internet down 2 days now?

Should I switch to Bell Fibe?

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1

Status page - Fizz Home Internet

Today, internet was down for about 1 hour in my area (It is the third time in about 3 months... but that's another issue)The support team is unhelpful...

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Home Internet outage 2 times in the last few days.

Is there an internet outage last night? This morning I lost internet connection. But after rebooting the modem, the internet connection came back. ...

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Can I Subscribe to 2 different beta Home Internet Plans with different service addresses?

Hi,Does anyone know if I can I Subscribe to 2 different beta Home Internet Plans with different service addresses?For two diffetent addresses. Thanks....

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Home internet

Getting started

Manage

Emergency help

Most frequently asked questions

How do I set up my Wi-Fi modem?

I’ve unsubscribed. I want to return my Wi-Fi modem, but it’s lost or broken.

How do I return my Wi-Fi modem?

How do I unsubscribe from Fizz Home Internet?

My Internet service is not working. What do I do?