Home internet

Getting started

Tips for getting your Fizz Home Internet up and running.

Manage

Discover all the ways you can modify your Fizz Home Internet plan.

Emergency help

Find quick solutions to urgent situations.

Most frequently asked questions

I’ve unsubscribed and want to return my modem. Where do I find my return ID number?

There are two ways to find your return ID number: In the confirmation email you received when you unsubscribed from Fizz. By returning to the Fizz...

I’ve unsubscribed. How do I return my Wi-Fi modem?

Before we get into the swing of things, know that based on the date you unsubscribe from your Home Internet plan: You have 15 days to return your Fizz...

Frequently topics on Community Hub

Home internet down 2 days now?

Should I switch to Bell Fibe?

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Status page - Fizz Home Internet

Today, internet was down for about 1 hour in my area (It is the third time in about 3 months... but that's another issue)The support team is unhelpful...

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Is anyone home internet down. lost it 2 hours ago, chomedy, laval?

started around 7pm , 20 jul.

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Home Internet outage 2 times in the last few days.

Is there an internet outage last night? This morning I lost internet connection. But after rebooting the modem, the internet connection came back. ...

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Can I Subscribe to 2 different beta Home Internet Plans with different service addresses?

Hi,Does anyone know if I can I Subscribe to 2 different beta Home Internet Plans with different service addresses?For two diffetent addresses. Thanks....

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