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Most frequently asked questions

Having trouble working from home (VPN or not)?

Make sure your Internet access works properly Without connecting to your VPN, test your access to Internet. Test with other devices as well. Restart...


Frequently topics on Community Hub

My Modem Arrived Yesterday

And it’s been more than 12 hours now, I still have zero internet access. I just tried all kinds of ways:Reset Modem, Restart Modemcontact customer ser...

4

New features I would like to see in 2021

What new features you would like to have, hoping that Fizz can be inspired by our requestsMe I hope Fizz would bring theseFor mobile- Wifi calls- Visu...

14
23

How do I setup a router to Fizz modem?

I recently bought a wifi6 router, tplink ax3000, I followed the instructions on the booklet, but when I was trying to login the https://192.168.0.1/ t...

0
10

Disable modem wifi or residential gateway?

I chose to not use the wifi provided by the cable modem since my Asus router is far superior. I chose to disable the 2G and 5G wifi using the modem a...

4
15

Login Failed - unknown error?

I just had internet installed today, but cannot get into the admin page of the modem/router. I set up the wifi with no problems but when I go to 192....

6
34

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