Mobile

Getting started

Tips for getting your Fizz mobile plan up and running.

Manage

Discover all the ways you can modify your Fizz mobile plan.

Emergency help

Find quick solutions to urgent situations.

Most frequently asked questions

Frequently topics on Community Hub

Mobile plan change without approval pt2

Discussion has been closed. Technical team still "investigating". Issue is still not fixed, since I didn't receive news for 4 days, and they didn't fi...

6

Unable to transfer from Fido to FIzz

Currently I have other mobile number which is transferrable. My account number is 9 digits. And my phone is eligible too - iphone 14 Steps which I f...

1

Absolute bare minimum plan for SMS receive only - for $5?

Clicking on "Mobile Plans" on the website takes you to a page with sliders and radio buttons where you can modify the plan and see the corresponding p...

3

going to university outside of the fizz network zone?

I'm with fizz and it's great. But I'm going to be going to university in Waterloo for the next 8 months. While I have Canada coverage, is it okay th...

1

Mobile plans - updated rates as of January 15 2021

Hello!Since there have been changes, here are the updated list of prices by component of mobile plans.Please note: Existing customers are not affected...

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Show more discussions

Mobile

Getting started

Manage

Emergency help

Most frequently asked questions

Why does my mobile phone say “Emergency calls only”?

Browsing the internet is very slow on my mobile phone. How do I fix it ?

The mobile network is weak or inaccessible in some locations. Why?

How do I set up call forwarding?

How do I make a conference call?