Mobile

Getting started

Tips for getting your Fizz mobile plan up and running.

Manage

Discover all the ways you can modify your Fizz mobile plan.

Emergency help

Find quick solutions to urgent situations.

Most frequently asked questions

Frequently topics on Community Hub

activation

Hello, I activated a new SIM today and selected a number on the fizz page. After clicking "next", the system did not respond. When I refreshed the pag...

7

Unable to transfer from Fido to FIzz

Currently I have other mobile number which is transferrable. My account number is 9 digits. And my phone is eligible too - iphone 14 Steps which I f...

1

Wanted: Participants for a test.

Hello everyone, You know us, we have ideas coming out of our ears, and we’re looking for six (6) participants to test a new page in your Fizz.ca acco...

51

1

Mobile plans - updated rates as of January 15 2021

Hello!Since there have been changes, here are the updated list of prices by component of mobile plans.Please note: Existing customers are not affected...

13

33

Bonuses Policy (Important)

Another detailed find regarding their bonuses policy: 1- Can be applied to mobile or internet 2- Valid for 24 months 3- Cannot be exchanged 4- Fizz ...

15

41

Show more discussions

Mobile

Getting started

Manage

Emergency help

Most frequently asked questions

What is the 15-day return policy for a phone bought with Fizz?

Universal call blocking

What’s Visual voicemail, and how does it work?

How to test my Fizz line?

How do I know if I can use my own phone with Fizz?