Mobile

Getting started

Tips for getting your Fizz mobile plan up and running.

Manage

Discover all the ways you can modify your Fizz mobile plan.

Emergency help

Find quick solutions to urgent situations.

Most frequently asked questions

Frequently topics on Community Hub

Unable to view Overview, My plans, etc.

Hi. I'll preface this by saying I've had an account with Fizz for over 5 years. Most of the time I never have issues with their mobile data service (w...

9

Unable to transfer from Fido to FIzz

Currently I have other mobile number which is transferrable. My account number is 9 digits. And my phone is eligible too - iphone 14 Steps which I f...

1

Upgrade Slots Gone?

I am Level 2 with a mobile plan but last month my upgrade slots disappeared. It still shows me that I have upgrades available to be added (500mb and 2...

4

Mobile plans - updated rates as of January 15 2021

Hello!Since there have been changes, here are the updated list of prices by component of mobile plans.Please note: Existing customers are not affected...

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Anyone else have issues with android?

I'm constantly having issues with my Samsung S8+ and Fizz's network feautres (connectivity, LTE, SMS, MMS). My wife and I both have Fizz. She uses an ...

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Show more discussions

Mobile

Getting started

Manage

Emergency help

Most frequently asked questions

The unique philosophy of Fizz.

Some calls when in the U.S. do not work. Why?

How can I change the SIM associated with my mobile plan?

Why is VoLTE important?

What to do if my visual voicemail doesn't work?