Mobile

First steps with my mobile plan

Useful tips to start off on the right foot.

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Manage my mobile plan

A bit of guidance to easily manage your plan, your...

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Emergency

Be prepared and ready for any situation.

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Most frequently asked questions

Partner networks: How does expanded coverage work in Canada?

New to Fizz? The name of the network indicated on your phone will not initially say Fizz. Instead, you will see Fizz EXT. We are aware of this...

Frequently topics on Community Hub

No mobile data, "sign in to networks" for over 20 days

I've been with Fizz for over two years, everything was going well, then I changed phone. Everything was going fine, but 48 hours after I lost access t...

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Missing "Adjust plan" option

Hello,I just got back from a trip to the US and faced two issues with Fizz.1) Despite my plan having USA activated last month and Fizz showing my cove...

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Mobile plans - updated rates as of January 15 2021

Hello!Since there have been changes, here are the updated list of prices by component of mobile plans.Please note: Existing customers are not affected...

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