Partner networks: How does expanded coverage work?
The expanded coverage zone is for our mobile members who travel in specific regions not covered by the Fizz network (Subscription area). It is intended for occasional coverage, and applies to Quebec, Canada and USA.
The majority of your usage (calls, texts and data) must be done on the Fizz network (Subscription area).
We reserve the right to block access to all of your Fizz mobile services if your mobile services are used primarily on partner networks (Fizz EXT) for 3 consecutive payment cycles.
Use our coverage map to check that you are using your phone in a zone covered by the Fizz network:
Visit our network coverage map to check the subscription area.
(On the coverage map the subscription area is Fizz network, the coverage area is patner networks)
Check the name of the network indicated on your phone. If 'Fizz EXT' or if it does not say Fizz, you are on one of our partner networks and your usage will be considered extended coverage. You can adjust your phone’s settings to limit this usage by deactivating roaming on our partner networks.
If you do not have the choice and you are geographically obliged to use the majority of your usage on our partner networks beyond the tolerated limits, we advise you to subscribe with the service provider who offers coverage in this area.