Switching to Fizz is surprisingly easy

Become a member in just a few steps.

Fizz makes DIY surprisingly easy. To get started, all you need is an unlocked phone, an internet connection, a credit card and the desire to fully take advantage of an exceptional mobile service1.

 

 

1


Create your perfect plan

Make your mobile plan as unique as you are.

With Fizz, you're not limited to predetermined plans. You can build your own from scratch. It's up to you to decide the amount of data, texts and minutes, to choose your coverage area and decide which options you need. And no plan is ever set in stone — you can modify it to your heart's content, month after month2. 
 

 
 
Whenever you're ready.

You can create your customized mobile plan throughout the first steps of the subscription process (such as right now!), or when you'll activate your SIM card.

 



Create my plan 

2


Order your SIM card.

The Fizz SIM card is key.

The SIM card is what identifies you and connects your phone to the Fizz mobile network. Order it and it will be delivered right to your doorstep. If you're in a hurry, we can have it there within four hours3. 

Order my SIM card



 

3


Activate your SIM card and confirm your plan. 

You'll be guided through each step.

Your SIM card will be delivered with the instructions you need to follow. With your unlocked phone in hand and an internet connection, only a few minutes will be required to activate it.

Confirm your plan.

This is when you'll be confirming your plan for the month. If your plan suits your needs perfectly, it'll be automatically renewed each month. If not, then you can adjust it whenever you feel the need to2.
 

Activate my SIM card

4


Keep your phone number or choose a new one

Do you want to transfer your current phone number to Fizz?

You can do so, but make sure to keep your number alive with your current provider up until your activation with Fizz, or else we won't be able to transfer it4. Do you prefer starting fresh and getting a brand new number? No worries. We do that as well.

 

 


 

How to transfer my number
 

5


Adios unexpected expenses.

Preauthorized payment

You decide what you want to pay for the upcoming month. The corresponding amount will be automatically billed to your credit card when each payment cycles start. 

 

 


Choice and peace of mind

If you used up all your data, don't panic. Your data will be put on pause and you'll have the choice to buy an Add-on, pay as you go with your Fizz Wallet or go happy Wi-Fi hunting. At Fizz, you're in charge.

 

 

 

Learn more about payment at Fizz



 

6


Prepare your phone

Pop in your SIM card.

Use the eject key to remove the SIM card holder from your phone. Identify the format you need, pop it in your phone, and you're good to go. You may need to restart your phone.

 


Instantly or within two hours.

If you selected a new phone number, your plan will be activated a few minutes after your SIM card. If you transferred your number from another provider, your plan will be activated within the next two hours4. Whatever option you chose, we'll text you when everything is ready.
 


 

 

How to make sure my Fizz line is active

 

 

You did it!

Time to live the Fizz experience. You will earn your first My Rewards badge as soon as you activate. After, the longer you stay, the more your benefizz5. Have fun and explore.

Create my plan now

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Have questions?

Keep in mind that the Fizz community is there to help you. And remember, the Solution Hub is a real goldmine.

Visit the Solution Hub

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