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Manage my mobile plan

Search in the Manage my mobile plan section

Most frequently asked questions

How do I view my usage?

Login to your account any time to see how much data, minutes and text messages you have used during the current payment cycle for any plans that are...


How do I manage my contacts?

What is my Contacts list? Your Contacts is a list you create that contains all the Fizz members with whom you want to stay in contact. It may contain...


What is data gifting and how does it work?

If you have unused data in your account, you can gift it to any member who is findable in the Fizz community (in other words, anyone who is not in...


How do I know if I have a Rollover?

To find out if you have a Rollover: Go to My Plans in your Fizz account. Under the plan you wish to view (if you have more than one) click on Usage...


What is a Rollover and how does it work?

Nobody likes losing something they’ve paid for. Which is exactly why we roll over your unused data at the end of each month. There’s nothing you need...


Frequently topics on Community Hub

Unable to view Overview, My plans, etc.

Hi. I'll preface this by saying I've had an account with Fizz for over 5 years. Most of the time I never have issues with their mobile data service (w...

9

"Change my plan" option is not available on Mobile manage page

Just started new cycle (20 days left), data remaining icon not showing colors of how close to end of data allotment, but shows how much data I have, c...

4

"Change my plan" option is not available on Mobile manage page

For a mobile phone plan: Just started new cycle, data remaining icon not showing colors of how close to end of data allotment, but shows how much data...

4

Nothing happens when i try adding a contact, why?

I can share data from my mobile summary page, when it's asking if I want to add Contact and click yes its giving me the already added comment. when i ...

1
10

Link internet accont?

Is there a way to link an internet account to a mobile plan? i know i can link my mobile plan to an internet account... I want to be able to manage my...

1
20

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