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Activate my SIM
How it works
Add-ons
Travel
Points of sale
Internet
Our plans
Moving
Wi-Fi Technologies
How it works?
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Shop
Why buy with Fizz?
How it works
Preloved phones
Financing with Affirm
Why Fizz
Switch to Fizz
Rollover
Flexible plans
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Invite friends
Gifting
Newcomers
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Most frequently asked questions
I can’t make any calls on my phone. Why?
If you’re having difficulty receiving phone calls (but can make calls) see:My phone isn’t receiving any calls. How do I fix it? Make sure you are in a...
How do I add a plan to my account?
Yes, Fizz allows you to add and manage multiple plans on your account. This is ideal if you want to pay for multiple plans for friends or family, or...
I just activated my plan. How long before I can use my phone?
If you selected a new phone number... Your plan will be active in a matter of minutes. Be patient. We’ll send you a text when everything is ready to...
What if I’m unable to transfer my phone number?
If we’re unable to transfer your old phone number (and you are still subscribed to your previous mobile provider) your subscription with this provider...
Activation: How do I choose the last 4 digits of my phone number?
To choose the last 4 digits of your phone number (if they’re available): During the activation process, you’ll be presented with three option Select...
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