How do I use pay as you go?

Good to know: Offers, services and prices are subject to change without notice and may differ by province. In the case of the Fizz Wallet, it is only offered in Quebec.

 

Pay as you go tarifs depends on whether you’ll be using it for usage inside or outside your coverage zone.

  1. Inside your coverage zone

    To use pay as you go for texts, calls or international calls when inside your coverage area:
    1. Go to My Plans in your Fizz account.
    2. If you have more than one plan, scroll to the plan you wish to modify.
    3. Click the Manage button.
    4. This will open the Manage interface. Click on Wallet.
    5. Remember: Pay As You Go works only if there are funds in your Wallet! If your balance is empty or low, click on Add money to your wallet

       

  1. Outside your coverage zone

    To use pay as you go for data, calls, text and international calls for roaming outside your coverage zone:
    1. Go to My Plans in your Fizz account.
    2. If you have more than one plan, scroll to the plan you wish to modify.
    3. Click the Manage button.
    4. This will open the Manage interface. Click on Travel.
    5. Enter the name of the main country you will be travelling to (If you’re visiting more than one country, tell us where you will be spending the most time.)
    6. On the next screen, select Pay As You Go.
    7. You will see different Pay As You Go rates for your Zone.
    8. Click Add Money to My Wallet (if you need to add funds to your Wallet). This will take you into the Pay As You Go interface to add more funds to your Wallet.