Travel abroad

Most frequently asked questions

I’m outside my coverage zone and my mobile data isn’t working. Why?

When you are traveling outside your usual coverage area, you will be able to use data, and send/receive texts when you travel outside your coverage...

How do I use pay as you go?

Good to know: Offers, services and prices are subject to change without notice and may differ by province. In the case of the Fizz Wallet, it is only...

I’m travelling outside my coverage area. What are my options?

You can choose to get a block of data known as a Travel Add-on or pay as you go (only available in Quebec) your data usage and your text messages (by...

How do I make an international call when I am in my coverage area?

To make an international call, you have different options depending on your needs. Whatever option you choose for your international calls, know that...

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