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Most frequently asked questions

How do I manage permissions for a user on my plan?

When you add a user to your plan, you will have payment responsibility for that person’s usage. To manage your expenses, make sure you configure the...


Frequently topics on Community Hub

What is going on with the TV Packages and....am I speaking to a real company that people work for?

I was going to start off by simply replying to the email I just got about a service that doesn't presently exist, but I saw that it was from a no repl...

8
1

For the Whizz - Concerns Regarding Suspected Misuse of Multiple Accounts and Unfair Posting

Dear Whizz I am writing to express my concerns about a potential issue that I've noticed within the English and French community over the last couple ...

24
2

Tech Issue: Can't Access Voicemail Since June 9th 2021 Update.

Greetings,A few of us at least have been unable to access our voicemail since the new system on June 9th, as commented by a user named "Nicolas S. #16...

4

Can't access user account page (zone.fizz.ca)

Step 1 : loginStep 2 click on account in top right (or I think even get auto redirected there)Step 3 : get this error message : 'This site can’t be re...

4

Login Failed - unknown error?

I just had internet installed today, but cannot get into the admin page of the modem/router. I set up the wifi with no problems but when I go to 192....

6
34

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