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Mobile
Our Plans
Coverage
Activate my SIM
How it works
Add-ons
Travel
Points of sale
Internet
Our plans
Moving
Wi-Fi Technologies
How it works?
Phones
Shop
Why buy with Fizz?
How it works
Preloved phones
Financing with Affirm
Why Fizz
Switch to Fizz
Rollover
Flexible plans
My Rewards
Invite friends
Gifting
Newcomers
Help
FAQ
Forum
Support
Status of our services
My account
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Technical issues
Search in the Technical issues section
Most frequently asked questions
How do I set up my voicemail?
Visual messaging now available at Fizz. Available for IOS and Android phones, Visual Messaging is included for free with the Voicemail option in your...
Why does my mobile phone say “Emergency calls only”?
Log into your account to activate your Fizz plan Make sure you are in a zone that has adequate coverage.See our network coverage map If you are...
Browsing the internet is very slow on my mobile phone. How do I fix it ?
Make sure you are in a zone that has adequate coverage. See our network coverage map If you are outside the Fizz network, you can connect via our...
The mobile network is weak or inaccessible in some locations. Why?
Is the coverage adequate? Make sure you are in a zone that has adequate coverage. See our network coverage map The Fizz mobile network, like the vast...
How do I set up call forwarding?
Call forwarding allows you to forward your calls to another phone number of your choice. It’s useful when you’re on the move, or when you wish to be...
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