Mobile

Getting started

Tips for getting your Fizz mobile plan up and running.

Manage

Discover all the ways you can modify your Fizz mobile plan.

Emergency help

Find quick solutions to urgent situations.

Most frequently asked questions

Frequently topics on Community Hub

Degoogled phone options with Fizz

I am strongly considering moving away from VoIP and getting a smartphone with Fizz instead. However, I want nothing to do with Google or Apple. I spen...

10

Unable to view Overview, My plans, etc.

Hi. I'll preface this by saying I've had an account with Fizz for over 5 years. Most of the time I never have issues with their mobile data service (w...

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1

Absolute bare minimum plan for SMS receive only - for $5?

Clicking on "Mobile Plans" on the website takes you to a page with sliders and radio buttons where you can modify the plan and see the corresponding p...

3

Mobile plans - updated rates as of January 15 2021

Hello!Since there have been changes, here are the updated list of prices by component of mobile plans.Please note: Existing customers are not affected...

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33

Bonuses Policy (Important)

Another detailed find regarding their bonuses policy: 1- Can be applied to mobile or internet 2- Valid for 24 months 3- Cannot be exchanged 4- Fizz ...

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Mobile

Getting started

Manage

Emergency help

Most frequently asked questions

Your phone does not recognize the SIM card

Issues with the battery or charge of your phone

Your phone is very slow or freezes

Your phone shuts down by itself or reboots in a loop

What is the 15-day return policy for a phone bought with Fizz?