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Manage my mobile plan

Search in the Manage my mobile plan section

Most frequently asked questions

How do I view my usage?

Login to your account any time to see how much data, minutes and text messages you have used during the current payment cycle for any plans that are...


How do I manage my contacts?

What is my Contacts list? Your Contacts is a list you create that contains all the Fizz members with whom you want to stay in contact. It may contain...


What is data gifting and how does it work?

Important to know if your plan doesn’t include mobile data If your plan includes no mobile data at all, you cannot receive data from another member...


How do I know if I have a Rollover?

To find out if you have a Rollover: Go to My Plans in your Fizz account. Under the plan you wish to view (if you have more than one) click on Usage...


What is a Rollover and how does it work?

Nobody likes losing something they’ve paid for. Which is exactly why we roll over your unused data at the end of each month. There’s nothing you need...


Frequently topics on Community Hub

Request for extra mobile data

Hi, I’m currently in Canada for an internship and I need a bit of extra mobile data to stay in touch with my family in Belgium. Would you be willing t...

6

Hello there! I am a new Fizz Mobile member.

Hello there! I am a new Fizz Mobile member and I just wanted to intreoduce myself. I am excited to try Fizz Mobile. Cheers!!...

17
1

I just joined Fizz Mobile yesterday. Porting my number from Telus went very smooth and 3 hours late

I just joined Fizz Mobile yesterday. Porting my number from Telus went very smooth and 3 hours later my iPhone was ready on Fizz network. My wife and...

8

Internet & mobile

What does it cost to have the top speed for internet and for mobile 50G ?

4

Some mobile companies charge extra for using a mobile hotspot!

My father was with a different mobile company for 1-2 months before switching to Fizz. And as crazy as it sounds, he was not able to share his data wi...

4
2

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