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Most frequently asked questions

How do I set up call forwarding?

Call forwarding allows you to forward your calls to another phone number of your choice. It’s useful when you’re on the move, or when you wish to be...

I’m travelling outside my coverage area. What are my options?

Making and receiving calls outside Canada and the United States is now available in select countries through our Voice Add-ons. Text messaging and...

Frequently topics on Community Hub

Degoogled phone options with Fizz

I am strongly considering moving away from VoIP and getting a smartphone with Fizz instead. However, I want nothing to do with Google or Apple. I spen...

7

The Change Sim option under My Account does not work, and it requires verification by an agent.

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Tv options

What Fizz TV options you have and how many channels they offer?

18

Modified the data options 60/80GO

Province: Alberta / British Columbia / OntarioBase Coverage one of the following coverage options as your base price:Ontario: 6 $Canada: 9 $Canada + U...

5

Modified 60GB data and retired 80GB option for Manitoba

Province: Manitobaone of the following coverage options as your base price:Manitoba: 5 $Canada: 8 $Canada + USA: 12 $Choose from the following Data, V...

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