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Most frequently asked questions

How do I set up call forwarding?

Call forwarding allows you to forward your calls to another phone number of your choice. It’s useful when you’re on the move, or when you wish to be...

I’m travelling outside my coverage area. What are my options?

Making and receiving calls outside Canada and the United States is now available in select countries through our Voice Add-ons. Text messaging and...

Frequently topics on Community Hub

eSim activation failed yesterday and now I no longer have the option to request a new one.

I requested a new eSIM yesterday but the activation failed. Since then, I no longer see the option to issue a new one in my account ("Change SIM card"...

4

2

Why I don't have option install Esim?

no option : Manage my plan > Install my eSIM? Thanks

4

More plan options. :-)

It'd be nice if Fizz offered plans in 5GB increments. More plan options. :-)

7

Can i use my galaxy a20 on fizz network? I see no option to make it volte compatible in my settings

I have yet to switch to fizz from my old provider & need to make sure i can use my phone if i do

7

EARLY PYMT OPTION?

It's been almost 4 yrs since this question was first asked, so I thought I would check to see if there has been a change to this option yet? My billin...

1

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