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Transfer

Search in the Transfer section

Most frequently asked questions

I’m having problems transferring my current phone number to Fizz. Why? What can I do?

Note that a number transfer cannot be done on a line that is already active with Fizz. In other words, if you already have a Fizz plan, porting a...


How do I identify my account number to transfer my number to Fizz?

If you are following the process of transferring your current phone number to Fizz, the table below outlines the account number formats used by...


The ABCs of Fizz mobile services.

Good-to-know info about Fizz mobile services. Because no one can know everything about something, we tried to group interesting details about our...


Is it possible to transfer my plan to another account?

The short answer, unfortunately, is no. At the moment, it is not possible to transfer a Fizz plan (or a phone number) from one Fizz account to another...


I’ve waited more than two hours and still can’t use my plan. What’s wrong?

If you are waiting to use your plan because you transferred your number to Fizz, there may be delays if we experience errors with transferring your...


Frequently topics on Community Hub

Transfer

I forgot to press start transfer after activating my eSIM now I never received a text from koodo

4

Phone number transfer fail

I'm trying to transfer my number to another provider because Fizz has dead spots all over town. They sent me a text message and I confirmed the transf...

3

Transfer eSIM to another phone

Is the feature available, how can I transfer my eSIM from one phone to another one?

3

phone number transfer to fizz since 2 days now no koodo questions received

HI, i started since two days now the transfer of phone number from koodo to Fizz. i fulfilled all the transfer procedure very well via fizz network. s...

4

can't transfer my phone number

i want to activate my sim card, but i can't transfer my phone number (virgin). still in work.

2

Show more discussions

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